Unicommerce eSolutions Ltd has announced the appointment of Gaurav Juneja as Senior Management Personnel, effective December 18, 2025. This strategic leadership addition demonstrates the company's commitment to strengthening its executive team.

Leadership Appointment Details

The appointment brings experienced leadership to Unicommerce eSolutions' senior management structure. The following table outlines the key details of this appointment:

Professional Background

Gaurav Juneja joins Unicommerce eSolutions with significant industry experience from his tenure at Kapture.cx, where he served as Chief Revenue Officer. His background in revenue management and business development is expected to contribute to the company's strategic initiatives in the e-commerce solutions space.

Strategic Implications

This appointment represents Unicommerce eSolutions' ongoing efforts to enhance its leadership capabilities. The addition of experienced professionals to senior management positions typically supports organizational growth and operational excellence in the competitive e-commerce technology sector.

The timing of this appointment, scheduled for December 18, 2025, aligns with the company's strategic planning for future business development and market expansion initiatives.

Unicommerce eSolutions has officially launched Unibot, a GenAI-powered conversational chat assistant designed to revolutionize e-commerce operations. The company announced this development through an official press release on December 12, 2025, marking a significant advancement in AI-driven e-commerce management solutions.

Key Features and Capabilities

Unibot offers comprehensive functionality designed to streamline e-commerce operations through advanced AI technology. The assistant incorporates voice command capabilities, allowing users to manage tasks and retrieve information through natural speech interactions.

Operational Efficiency and Analytics

Unibot enables users to handle bulk orders with natural language commands, allowing staff to easily generate picklists, invoices, and labels. The system provides instant analytics on orders and inventory levels, giving teams real-time insights to make faster, smarter decisions.

Key operational capabilities include:

• Cross-functional operations management
• Sales performance overview generation
• Pending orders identification and delay alerts
• Analysis by sales channel, SKUs, warehouses, and turnaround time
• Bulk order processing without switching between multiple dashboards

Enhanced User Experience and Accessibility

The introduction of voice commands represents a significant advancement in user interface design for e-commerce platforms. Users can now interact with the system using natural speech, making task management more intuitive and efficient. With support for both Hindi and English languages, Unibot ensures broader accessibility across different linguistic preferences and reduces training needs for warehouse teams, back-office staff, managers, and leadership.

Leadership Perspective

Kapil Makhija, MD CEO of Unicommerce, commented on the launch: "Indian e-commerce is entering a technology-led, efficiency-first era. UniBot marks Unicommerce's next step toward building an AI-first operational workspace for India's rapidly expanding e-commerce ecosystem. As order complexity rises, our focus is on building technology that simplifies execution, strengthens visibility, and enables every seller to compete with enterprise-level agility."

Platform Integration

Unibot is designed to work seamlessly with Unicommerce's flagship platform ecosystem, including Uniware for order and warehouse management, Video Management Solution, Unicapture, and reconciliation tool Unireco. This integration ensures comprehensive operational support across the entire e-commerce fulfillment process.