Urban Company Faces ₹56.43 Crore GST Demand Order, Plans Appeal
Urban Company has received a GST demand order of ₹56.43 crores from CGST authorities, including a ₹51.30 crore tax demand and a ₹5.13 crore penalty. The dispute centers on GST rates for payments to service professionals, covering the period from April 2021 to March 2025. The company plans to appeal the order, believing it has a strong case supported by external advisors. Urban Company assures that this will not impact its financial or operational activities.

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Urban Company has disclosed receiving a significant GST demand order from tax authorities, marking a major regulatory development for the home services platform. The company received the order from CGST authorities for a total amount of ₹56.43 crores, including a penalty.
GST Demand Details
The Central Goods and Services Tax (CGST) authorities have passed an order confirming substantial financial demands against the company:
| Component | Amount | Details |
|---|---|---|
| GST Demand | ₹51,30,32,855 | Primary tax demand |
| Penalty | ₹5,13,03,286 | Additional penalty imposed |
| Period Covered | April 2021 to March 2025 | Across multiple states |
| Interest | As applicable | Per CGST Act, 2017 |
Nature of Tax Dispute
The demand order stems from disagreements over GST discharge rates on payments made to service professionals. Urban Company has been discharging GST at 5% rate under Section 9(5) of the CGST Act 2017 on payments made to professionals providing:
- Plumbing services
- Carpentry services
- Electrician services
- Cleaning services
The company covered these services under housekeeping services classification. However, the tax authorities have taken a different view regarding the scope of housekeeping services under Section 9(5), extending it to include:
- Appliance repair services
- Appliance servicing
- Painting services
The GST demand has been raised on payouts to service professionals rendering these additional services.
Company's Response Strategy
Urban Company has outlined its approach to contest the order:
| Action Item | Details |
|---|---|
| Legal Response | Filing appeal before appropriate authority |
| Case Strength | Strong case on merits |
| Advisory Support | External legal and tax advisors |
| Business Impact | No impact on financial or operational activities |
The company plans to file an appeal against the GST demand order, maintaining confidence in its position. Urban Company states that it believes it has a strong case on merits, supported by opinions from external legal and tax advisors.
Regulatory Compliance
This disclosure has been made pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The information follows SEBI Master Circular guidelines and will be hosted on the company's investor relations website at https://investorrelations.urbancompany.com/ .
The company has assured that the aforementioned order will not impact its financial, operational, or other activities, indicating business continuity despite the regulatory challenge.
Historical Stock Returns for Urban Company
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -3.72% | -8.41% | -0.02% | -25.16% | -25.16% | -25.16% |


































