Urban Company , a leading tech-enabled home services platform, has reported its financial results for the second quarter of fiscal year 2026, showcasing strong revenue growth but a shift to loss as the company invests heavily in its new Insta Help vertical.

Revenue Growth and Expansion

Urban Company's consolidated revenue from operations grew by 37% year-over-year to ₹380.00 crore in Q2 FY26. Excluding the impact of deconsolidating its Kingdom of Saudi Arabia (KSA) operations, which transitioned to a joint venture, the year-over-year growth was even more impressive at 44%.

The company's Net Transaction Value (NTV) increased by 34% year-over-year (excluding KSA) to ₹1,030.00 crore, driven by broad-based growth across all segments including India Consumer Services, Native, and International markets.

Strategic Investments and Profitability

Despite the strong top-line growth, Urban Company reported an Adjusted EBITDA loss of ₹35.00 crore for Q2 FY26. This loss was primarily attributed to significant investments in Insta Help, the company's newly launched daily housekeeping service, which incurred an Adjusted EBITDA loss of ₹44.00 crore.

Excluding Insta Help, the core business remained profitable with an Adjusted EBITDA of ₹10.00 crore, or 0.9% of NTV.

Segment Performance

India Consumer Services (excluding Insta Help) saw healthy growth driven by new user acquisition and strong traction in core categories. The segment's Adjusted EBITDA margin declined year-over-year due to increased investments in training, audits, and customer acquisition.

Native, the company's branded product segment, continued its strong momentum with significant growth in both NTV and revenue. The segment's Adjusted EBITDA margin improved substantially year-over-year, reflecting operating leverage and scale benefits.

The International business (excluding KSA) delivered robust growth across UAE and Singapore markets, achieving Adjusted EBITDA breakeven for the combined operations.

Insta Help: A Strategic Growth Driver

Insta Help, launched in February 2025, has shown promising early traction. In just eight months, it scaled to 468,000 orders in October 2025, representing about 15% of India orders. While currently loss-making due to upfront investments, management views Insta Help as a significant long-term opportunity to strengthen Urban Company's core platform.

Outlook

Urban Company expects consolidated Adjusted EBITDA losses to continue in the near term as it invests heavily in Insta Help. However, the company remains focused on improving margins across its core business to return to overall consolidated profitability.

Abhiraj Singh Bhal, Co-Founder, Managing Director & CEO of Urban Company, stated, "We are committed to building a trusted home platform that becomes the backbone of urban living. While our investments in Insta Help impact short-term profitability, we believe these are critical to sustaining market leadership and driving long-term growth."

With a strong cash position of ₹2,136.00 crore as of September 30, 2025, Urban Company is well-positioned to fund its growth initiatives and navigate competitive challenges in the evolving home services market.

Urban Company , a leading home services marketplace, has reported a significant increase in revenue for the quarter ended September 30, 2025, alongside a substantial widening of its net loss. The company's financial results reflect both its growth trajectory and the costs associated with its expansion initiatives.

Revenue Growth

Urban Company's consolidated revenue grew by 37% year-over-year to INR 380.00 crores for Q2 FY26. This growth was driven by broad-based expansion across all segments, demonstrating the company's expanding market presence and increasing consumer adoption of its services.

Widening Losses

Despite the revenue growth, Urban Company moved from Adjusted EBITDA profitability to a loss of INR 35.00 crores. This significant increase in losses can be primarily attributed to investments in its new housekeeping vertical, InstaHelp, which incurred a loss of INR 44.00 crores. Excluding InstaHelp, the business generated an Adjusted EBITDA profit of INR 10.00 crores.

Segment Performance

The company's financial results provide insights into its various business segments:

The international operations (excluding KSA) achieved breakeven. InstaHelp, the new housekeeping vertical, showed strong early traction with 468K orders in October 2025.

Financial Position

Urban Company's cash position strengthened to INR 2,136.00 crores following its recent IPO. This robust cash reserve provides the company with a solid foundation for its ongoing expansion and investment strategies.

Future Outlook

Management expects continued losses in the near term as they invest in scaling InstaHelp. While this may impact short-term profitability, the strong early traction of InstaHelp suggests potential for future growth in this vertical.

As Urban Company navigates its growth phase, investors and market observers will be watching closely to see how the company balances expansion with profitability in the coming quarters. The company's focus on scaling new verticals like InstaHelp indicates a strategy aimed at long-term growth, albeit with short-term costs.