Urban Company Reports 31% Growth in Q2 FY26, Launches InstaHelp Service
Urban Company's Q2 FY26 results show 31% YoY growth in net transaction value to Rs 1,030.00 crores and 37% increase in revenue to Rs 380.00 crores. Core India services remained profitable with Rs 18.00 crores adjusted EBITDA. International operations in UAE and Singapore achieved breakeven. Native segment grew 164% YoY. New InstaHelp service scaled to 4.7 lakh monthly orders but incurred Rs 44.00 crores adjusted EBITDA loss. Overall adjusted EBITDA loss was Rs 35.00 crores. Company views FY26 as reinvestment year for long-term growth.
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Urban Company , a leading home services platform, reported a strong performance for the quarter ended September 30, 2025, with significant growth across its business segments. The company's net transaction value (NTV) grew by 31% year-on-year to Rs 1,030.00 crores, while revenue from operations increased by 37% to Rs 380.00 crores.
Core India Services Remain Profitable
The company's core India services business maintained profitability with an adjusted EBITDA of Rs 18.00 crores, representing 2.4% of NTV. This segment saw a 19% year-on-year growth in NTV and a 24% increase in revenue, driven by new user acquisition, consistent retention, and healthy traction in core service categories such as cleaning, beauty, and repairs.
International Operations Break Even
Urban Company's international operations in the UAE and Singapore achieved adjusted EBITDA breakeven in Q2 FY26, marking an important milestone for the company. These markets demonstrated robust performance with a 73% year-on-year increase in NTV and a 66% growth in revenue (excluding Saudi Arabia).
Native Segment Shows Rapid Growth
The company's connected home solutions vertical, Native, experienced rapid growth with NTV up 164% year-on-year to Rs 97.00 crores and revenue increasing by 179% to Rs 75.00 crores. The strong performance was underpinned by good product design, a strong consumer proposition, and Urban Company's dependable service network.
Launch of InstaHelp
Urban Company introduced InstaHelp, a new daily housekeeping service, which has shown promising early traction. Within eight months of launch, InstaHelp scaled to approximately 4.7 lakh monthly orders. However, the segment incurred an adjusted EBITDA loss of Rs 44.00 crores for the quarter due to investments in building a high-quality supply base, training, onboarding, and network densification.
Overall Financial Performance
The overall business reported an adjusted EBITDA loss of Rs 35.00 crores for the quarter, primarily due to the investments in InstaHelp. Excluding InstaHelp, the business delivered an adjusted EBITDA profit of Rs 10.00 crores, marking a year-on-year improvement of Rs 15.00 crores.
Future Outlook
Urban Company's management views FY26 as a year of reinvestment, with a focus on setting up the business for long-term growth. The company aims to maintain similar adjusted EBITDA margins as FY25 for the core India services business, with expectations of margin improvement in subsequent years.
Corporate Governance Update
The company also disclosed a postal ballot notice for shareholder approval on various matters, including the ratification of employee stock option schemes and amendments to the Articles of Association. These changes aim to align with regulatory requirements and strengthen corporate governance practices.
As Urban Company continues to expand its service offerings and geographical presence, it remains committed to delivering reliable, high-quality services while focusing on customer experience and service partner enablement. The company's long-term goal is to evolve into a comprehensive home platform, simplifying urban living for millions of homeowners.
Historical Stock Returns for Urban Company
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -3.67% | -7.26% | -14.38% | -14.03% | -14.03% | -14.03% |
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