Datamatics Global Services has been selected by Prometric to support its global remote examination operations, marking a significant new client engagement for the company. The partnership involves providing round-the-clock multilingual support through delivery centers in India, the Philippines, and Peru.

Engagement overview

Under this engagement, Datamatics will manage key stages of the remote examination journey, including candidate technical readiness, proctoring, security monitoring, and performance reporting. The company aims to help Prometric minimize candidate wait times while maintaining service quality and security standards.

Scope and objectives

The engagement is designed to strengthen the operational backbone of Prometric’s remote testing platform. By offering multilingual support in English, Spanish, and French, Datamatics is positioned to serve a geographically diverse candidate base around the clock. The scalable global delivery model ensures a consistent, seamless, and secure candidate experience across markets.

Prometric operates as a global provider of technology-enabled testing and assessment solutions. The partnership focuses on maintaining examination security, service quality, and candidate satisfaction scores above 90%.

Leadership commentary

Joel Beauchamp, Director - Remote Testing Operations at Prometric, noted that Datamatics’ multilingual, 24/7 delivery model provides the operational scale and resilience needed as their remote testing operations grow. He emphasized the importance of timely support to maintain the integrity of every examination.

Rahul Kanodia, Vice Chairman and CEO of Datamatics, stated that the engagement demonstrates their ability to manage complex, high-volume operations across geographies. He highlighted the combination of dedicated teams with technology, automation, and AI-led capabilities to improve operational efficiency for credentialing organizations.

Datamatics Global Services announced that Kanika Mittal will cease to be an independent director effective September 21, 2026. The departure follows the completion of her first two-year term on the board.

The company disclosed the change pursuant to Regulation 30 of the SEBI Listing Obligations and Disclosure Requirements Regulations, 2015. Mittal’s tenure ended with effect from the closure of business hours on September 21, 2026.

Board Transition Details

The filing confirms that Mittal is not seeking reappointment for a second consecutive term at this stage. Her DIN is 10859952. The company expressed appreciation for her contributions during her tenure.

Divya Kumat, President, Chief Legal Officer & Company Secretary, signed the disclosure. The detailed information was enclosed as Annexure A in the regulatory filing.