Firstsource solutions Limited has issued a clarification regarding the appointment of Mr. Paras Kumar Chowdhary as Additional Director, correcting a typographical error in the effective date. The company had previously announced key board changes including independent director appointments and re-appointments based on recommendations from the Nomination and Remuneration Committee.

Date Correction and Clarification

The company has clarified that Mr. Paras Kumar Chowdhary's appointment as Additional Director was effective March 5, 2026, not March 1, 2026 as previously announced. The correction was communicated to both stock exchanges on March 9, 2026.

Board Appointments Overview

The board had approved two significant independent director changes:

Director Profile

Mr. Paras Kumar Chowdhary, aged 74 years, is a science graduate with over 45 years of experience in strategies, finance, sales and marketing. His senior management experience includes serving as Managing Director of CEAT Limited and President & Whole-time Director of Apollo Tyres Limited. He currently serves as a Director on various company boards including CEAT Limited, RPG Enterprises Limited and Einzigartig Electoral Trust.

Regulatory Compliance

The clarification has been made pursuant to Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The company confirmed that Mr. Chowdhary is not debarred from holding director positions by SEBI or any other authority and has no relationships with existing company directors. All other details from the original March 5, 2026 announcement remain unchanged.

The postal ballot process for shareholder approval of both director appointments continues as previously announced, with the corrected effective date for Mr. Chowdhary's appointment.

Firstsource Solutions Limited has achieved recognition in the top 1% of the S&P Global Corporate Sustainability Assessment (CSA) Score for 2026, marking its third consecutive inclusion in the S&P Global Sustainability Yearbook. The Mumbai-based business process management services provider, part of the RP-Sanjiv Goenka Group, demonstrated exceptional performance across environmental, social, and governance dimensions.

Recognition and Performance Metrics

The company's achievement places it among an elite group of organizations worldwide, with only 848 companies out of over 9,200 assessed achieving Yearbook membership. Firstsource's performance in the Professional Services category was particularly noteworthy.

Leadership Perspective on Sustainability Journey

Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource, emphasized the significance of this early recognition in the company's ESG journey. He highlighted the organization's strategic approach of embedding climate discipline, governance strength, and social impact into the core operating model, noting that this integrated methodology has proven effective in building a resilient and responsible business framework.

FirstConscious Initiative Achievements

Under its FirstConscious program, Firstsource has accelerated its ESG transformation across multiple dimensions. The company's comprehensive approach encompasses environmental sustainability, social responsibility, and governance excellence.

Environmental Initiatives

Social and Talent Development

The company has demonstrated strong commitment to diversity and inclusion, achieving significant milestones in workforce development and client satisfaction.

Governance and ESG Intelligence

Firstsource has implemented comprehensive governance frameworks and digital ESG reporting capabilities to enhance transparency and stakeholder engagement.

• Focused stakeholder engagement on climate goals alignment
• Phase 1 rollout of ESGFirst digital ESG reporting platform
• 85% of supplier spend evaluated against ESG metrics
• Enhanced external stakeholder communication on sustainability objectives

Industry Recognition and Global Footprint

The S&P Global CSA Score and Sustainability Yearbook serve as trusted benchmarks for corporate sustainability performance, providing comprehensive assessment across environmental, social, and governance dimensions. Firstsource's recognition reflects its leadership position in the Professional Services category and demonstrates the effectiveness of its integrated sustainability approach.

As a global provider of transformational solutions and services, Firstsource operates across multiple industries including Healthcare, Banking and Financial Services, Communications, Media and Technology, and Retail. The company maintains operations across the US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, delivering solutions through its UnBPO™ approach to reimagining traditional outsourcing.