Firstsource solutions has completed the allotment of 54,254 equity shares under its employee stock option plans on March 2, 2026. The allotment was executed pursuant to the company's Employee Stock Option Scheme 2003 (ESOS 2003) and Employee Stock Option Plan 2019 (ESOP 2019 Plan).

Stock Option Exercise Details

The allotment follows the exercise of stock options granted under the company's ESOP 2019 Plan. The Trustees of Firstsource Employee Benefit Trust provided their approval for the allotment at 1.45 p.m. on March 2, 2026.

Employee Stock Option Plans

The allotment was conducted under two distinct employee stock option plans:

• Firstsource Solutions Employee Stock Option Scheme 2003 (ESOS 2003)
• Firstsource Solutions Limited Employee Stock Option Plan 2019 (ESOP 2019 Plan)

The exercise of options was specifically related to the ESOP 2019 Plan, demonstrating the company's continued commitment to employee participation in equity ownership.

Regulatory Compliance

The company has informed both the National Stock Exchange of India Limited and BSE Limited about this allotment in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015. This disclosure ensures transparency in corporate actions and keeps stakeholders informed about changes in the company's share capital structure.

Firstsource Solutions Limited has announced a strategic partnership with Prosper AI to revolutionize healthcare revenue cycle management through advanced voice AI technology. The collaboration aims to scale AI-driven voice workflows across critical healthcare processes, helping providers improve financial performance and patient access while maintaining regulatory compliance.

Strategic Partnership Overview

The partnership combines Firstsource's deep domain expertise and scaled delivery model with Prosper AI's agentic voice technology. Together, the companies will modernize high-volume RCM workflows where speed, consistency, and multilingual engagement are essential.

Early Deployment Results

Firstsource has already begun deploying the AI-driven agentic platform across select RCM use cases. Early deployments within large healthcare systems are delivering measurable outcomes:

Industry Context and Solutions

Healthcare providers face mounting challenges including workforce shortages, regulatory complexity, rising costs, and growing patient expectations. The partnership addresses these pressures by applying Firstsource's UnBPO™ approach, enabling providers to re-architect revenue cycle operations around intelligence and automation.

Scott Schrader, Head – Healthcare Provider business, Firstsource, emphasized the strategic importance: "Strategic partnerships are central to how we build differentiated, outcome-led capabilities. Healthcare revenue cycle operations are being re-architected around intelligence, scale, and patient-centricity. This partnership with Prosper AI strengthens Firstsource's position as a next-generation RCM partner."

Technology and Expansion Plans

The partnership will continue expanding voice AI across additional RCM and patient access workflows:

• Appointment scheduling
• Billing inquiries
• Eligibility verification
• Claim status interactions

All deployments will be implemented with enterprise-grade security and in alignment with applicable healthcare privacy and regulatory standards.

Xavier de Gracia, Co-Founder and Operations Sales, Prosper AI, highlighted the collaboration's potential: "Our partnership with Firstsource brings together complementary strengths—advanced voice technology and deep RCM expertise—to deliver meaningful improvements for providers and patients alike. Together, we are building revenue cycle operations that are more productive, patient-friendly, and future-ready."

Company Profiles

Firstsource Solutions Limited operates as a global leader in transformational solutions across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The RP-Sanjiv Goenka Group company maintains a global footprint across multiple countries including the US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia.

Prosper AI specializes as a voice AI platform purpose-built for healthcare organizations. Founded in 2023 by Harvard and MIT alumni, the company works with over 35 healthcare enterprises, including top 10 health systems and major industry vendors. The platform integrates seamlessly with existing healthcare IT systems to deliver operational improvements and cost savings.