Firstsource Solutions Limited has achieved recognition in the top 1% of the S&P Global Corporate Sustainability Assessment (CSA) Score for 2026, marking its third consecutive inclusion in the S&P Global Sustainability Yearbook. The Mumbai-based business process management services provider, part of the RP-Sanjiv Goenka Group, demonstrated exceptional performance across environmental, social, and governance dimensions.

Recognition and Performance Metrics

The company's achievement places it among an elite group of organizations worldwide, with only 848 companies out of over 9,200 assessed achieving Yearbook membership. Firstsource's performance in the Professional Services category was particularly noteworthy.

Leadership Perspective on Sustainability Journey

Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource, emphasized the significance of this early recognition in the company's ESG journey. He highlighted the organization's strategic approach of embedding climate discipline, governance strength, and social impact into the core operating model, noting that this integrated methodology has proven effective in building a resilient and responsible business framework.

FirstConscious Initiative Achievements

Under its FirstConscious program, Firstsource has accelerated its ESG transformation across multiple dimensions. The company's comprehensive approach encompasses environmental sustainability, social responsibility, and governance excellence.

Environmental Initiatives

Social and Talent Development

The company has demonstrated strong commitment to diversity and inclusion, achieving significant milestones in workforce development and client satisfaction.

Governance and ESG Intelligence

Firstsource has implemented comprehensive governance frameworks and digital ESG reporting capabilities to enhance transparency and stakeholder engagement.

• Focused stakeholder engagement on climate goals alignment
• Phase 1 rollout of ESGFirst digital ESG reporting platform
• 85% of supplier spend evaluated against ESG metrics
• Enhanced external stakeholder communication on sustainability objectives

Industry Recognition and Global Footprint

The S&P Global CSA Score and Sustainability Yearbook serve as trusted benchmarks for corporate sustainability performance, providing comprehensive assessment across environmental, social, and governance dimensions. Firstsource's recognition reflects its leadership position in the Professional Services category and demonstrates the effectiveness of its integrated sustainability approach.

As a global provider of transformational solutions and services, Firstsource operates across multiple industries including Healthcare, Banking and Financial Services, Communications, Media and Technology, and Retail. The company maintains operations across the US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, delivering solutions through its UnBPO™ approach to reimagining traditional outsourcing.

Firstsource solutions has completed the allotment of 54,254 equity shares under its employee stock option plans on March 2, 2026. The allotment was executed pursuant to the company's Employee Stock Option Scheme 2003 (ESOS 2003) and Employee Stock Option Plan 2019 (ESOP 2019 Plan).

Stock Option Exercise Details

The allotment follows the exercise of stock options granted under the company's ESOP 2019 Plan. The Trustees of Firstsource Employee Benefit Trust provided their approval for the allotment at 1.45 p.m. on March 2, 2026.

Employee Stock Option Plans

The allotment was conducted under two distinct employee stock option plans:

• Firstsource Solutions Employee Stock Option Scheme 2003 (ESOS 2003)
• Firstsource Solutions Limited Employee Stock Option Plan 2019 (ESOP 2019 Plan)

The exercise of options was specifically related to the ESOP 2019 Plan, demonstrating the company's continued commitment to employee participation in equity ownership.

Regulatory Compliance

The company has informed both the National Stock Exchange of India Limited and BSE Limited about this allotment in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015. This disclosure ensures transparency in corporate actions and keeps stakeholders informed about changes in the company's share capital structure.