Fedbank Financial Services submitted its Business Responsibility and Sustainability Report for FY26 to the stock exchanges on September 4, 2026. The filing outlines the company’s operational footprint, employee demographics, and environmental impact for the financial year ended March 31, 2026.

The NBFC reported a turnover of ₹2,226.61 crore and a net worth of ₹2,926.10 crore. As of March 31, 2026, the company operated 757 branches across 17 states with an Assets Under Management (AUM) of approximately ₹20,153 crore. The lending portfolio is dominated by gold loans, which constitute 51% of total turnover, followed by mortgaged loans at 48%.

Workforce and Governance

Fedbank Financial Services employed 5,303 permanent employees, comprising 84% males and 16% females. The company also engaged 412 non-permanent workers. The Board of Directors includes two women, representing 20% of the total board strength.

Employee turnover for permanent staff rose to 47.17% in FY26, up from 43.65% in FY25. The company attributed this increase to expansion-led hiring and separations alongside normal attrition trends. No differently abled employees were recorded in the workforce.

Environmental Impact

Total energy consumption increased to 37,241.59 GJ from 29,511.60 GJ in the previous year, driven by branch network expansion. Scope 1 emissions stood at 338.92 metric tonnes CO2e, while Scope 2 emissions rose to 7,295.40 metric tonnes CO2e. Water withdrawal from third-party sources totaled 89,432 kilolitres.

Customer Grievances

The company received 1,275 customer complaints during FY26, compared to 493 in FY25. Of these, 79 remained pending at year-end but were resolved in subsequent months. The increase in complaints was linked to enhanced awareness initiatives regarding grievance redressal mechanisms. No monetary penalties or regulatory fines were reported during the period.

Fedbank Financial Services has issued the notice for its 31st Annual General Meeting (AGM), scheduled for September 29, 2026. Shareholders will vote on a ₹2,500 crore non-convertible debenture (NCD) issue and an increase in the aggregate borrowing limit to ₹23,000 crore.

The company filed the AGM notice and the Annual Report for FY26 with stock exchanges on September 4, 2026. The meeting will be held via Video Conferencing/Other Audio-Visual Means (VC/OAVM) at 12:00 noon.

Voting and record dates

Remote e-voting will commence on Friday, September 25, 2026, at 9:00 am and end on Monday, September 28, 2026, at 5:00 pm. Members whose names appear in the register as of the cut-off date, Tuesday, September 22, 2026, are eligible to vote.

Shareholders who do not cast their votes via remote e-voting can exercise their voting rights during the AGM through the e-voting system. The Annual Report and AGM Notice are available on the company’s website and the National Securities Depository Limited (NSDL) e-voting platform.

Board approval details

The board approved these corporate actions during its meeting on August 25, 2026. The increase in aggregate borrowing limits is subject to Section 180(1)(c) of the Companies Act 2013.

The approval of non-convertible debentures clarifies the nature of the liability being added to the balance sheet. The increase in the aggregate borrowing limit from ₹18,000 crore to ₹23,000 crore provides the company with additional headroom for future financing needs beyond this immediate issuance.

NCD issuance specifics

The proposed fund raise includes fresh issuance of NCDs on a private placement basis. The instruments may be secured or unsecured, redeemable or perpetual, and denominated in Indian or foreign currency. They qualify as subordinated Tier II debts or additional Tier I/Tier II capital under RBI Master Directions.

The debentures will be listed on major stock exchanges. The tenure, coupon rate, and security charges are yet to be determined by the Board or an authorized committee.

Auditor appointment

The board appointed M/s. V. Sankar Aiyar & Co., Chartered Accountants, as Joint Statutory Auditors for a period of three consecutive years. This appointment aligns with RBI Master Directions requiring entities with asset sizes of ₹15,000 crore and above to appoint Joint Statutory Auditors.

V. Sankar Aiyar & Co. has been providing professional services since 1952. The firm operates from offices in Mumbai, New Delhi, Chennai, and Hyderabad with over 175 professionals.

Other corporate actions

The board also approved amendments to the Articles of Association. These include deleting clauses pertaining to True North Fund VI LLP following their divestment of entire shareholding and removing references to the Common Seal.