HCL Technologies Adds Three Network Automation rApps to Ericsson's rApp Directory

1 min read     Updated on 03 Mar 2026, 03:48 PM
scanx
Reviewed by
Shriram SScanX News Team
Overview

HCL Technologies announced the inclusion of three network automation RAN applications in Ericsson's rApp Directory on March 03. The three rApps - Traffic Balancer, Energy Optimizer, and Network Slice Optimizer - expand the company's contribution to open, standards-based RAN automation. This development empowers global communication service providers to accelerate network automation with seamless discoverable solutions, helping operators scale 5G and embrace autonomous networks.

34078709

*this image is generated using AI for illustrative purposes only.

HCL Technologies announced on March 03 the inclusion of three network automation RAN applications (rApp) in Ericsson's rApp Directory, marking a significant expansion of the company's contribution to open, standards-based RAN automation. The announcement was made from Barcelona, Spain and Noida, India, highlighting the global nature of this technological collaboration.

Network Automation Solutions Added

The rApp Directory by Ericsson serves as the catalog of commercially available rApps for the Ericsson Intelligent Automation Platform (EIAP). HCL Technologies' addition of three specialized applications demonstrates the company's commitment to productizing network automation within standardized, open ecosystems.

rApp Solution: Functionality
Traffic Balancer rApp: Analyzes network conditions and redistributes traffic across available paths to minimize congestion and reduce latency
Energy Optimizer rApp: Scales base station resources during low-traffic periods to improve energy efficiency without compromising service quality
Network Slice Optimizer rApp: Allocates physical resource blocks to support multiple 5G network slices with distinct service-level requirements

Strategic Impact on Network Automation

According to Hari Sadarahalli, Corporate Vice President and Global Head, Engineering and R&D Services at HCL Technologies, these rApps highlight the company's commitment to productizing network automation within standardized, open ecosystems. Leveraging Ericsson's EIAP framework enables the delivery of modular, interoperable solutions that accelerate deployment, simplify integration and drive efficiency across 4G and 5G networks.

Empowering Global Communication Service Providers

The additions to Ericsson's rApp Directory empower global communication service providers to accelerate network automation with seamless discoverable solutions. This development helps operators scale 5G and embrace autonomous networks with trusted, real-world-ready automation solutions. The focus on open standards ensures interoperability and reduces integration complexity for telecom operators worldwide.

Company Profile

HCL Technologies operates as a global technology company with more than 226,300 people across 60 countries. The company delivers industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. HCL Technologies serves clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. The company reported consolidated revenues of $14.50 billion for the 12 months ending December 2025.

Historical Stock Returns for HCL Technologies

1 Day5 Days1 Month6 Months1 Year5 Years
-1.30%-4.56%-20.30%-8.16%-15.85%+47.36%

HCLTech Wins Dual ServiceNow Partner of the Year 2026 Awards for AI Excellence

2 min read     Updated on 02 Mar 2026, 03:15 PM
scanx
Reviewed by
Jubin VScanX News Team
Overview

HCL Technologies won two ServiceNow Partner of the Year 2026 awards for AI Customer Value Partner and Service Provider excellence in the Americas region. The recognition highlights the company's expertise in AI-powered service workflows across 23 languages using solutions like Now Assist and Virtual Agent. With over 226,300 employees across 60 countries and $14.5 billion in consolidated revenues, HCL Technologies continues to demonstrate leadership in ServiceNow platform optimization and enterprise AI transformation.

33990352

*this image is generated using AI for illustrative purposes only.

HCL Technologies has secured two prestigious ServiceNow Partner of the Year 2026 awards, demonstrating its leadership in AI-powered enterprise solutions. The global technology company won recognition as AI Customer Value Partner of the Year – Americas and Service Provider of the Year – Americas, underscoring its expertise in the ServiceNow ecosystem.

Award Recognition and Significance

The dual awards highlight HCL Technologies' proven capabilities in helping enterprises integrate AI directly into service workflows. The recognition is based on a rigorous evaluation process considering factors such as customer success, innovation, and business impact across multiple award categories and geographies.

Award Category: Recognition Details
AI Customer Value Partner: Americas Region
Service Provider: Americas Region
Evaluation Criteria: Customer success, innovation, business impact
Year: 2026

AI-Powered Solutions and Global Operations

HCL Technologies has enabled AI-powered operations across 23 languages through comprehensive ServiceNow solutions. The company leverages advanced technologies including Now Assist, Virtual Agent integrated with Microsoft Teams, and Predictive Intelligence to deliver enhanced service capabilities.

Key solution capabilities include:

  • Intelligent ticket categorization for improved workflow efficiency
  • Faster service resolution through AI-powered automation
  • Seamless employee experience across multiple languages
  • Comprehensive ServiceNow platform management and operations

Industry Leadership and Partnership Value

"Our partners are essential to how ServiceNow wins, and HCLTech is a great example of what makes our partner ecosystem so vibrant," said Michael Park, Senior Vice President, Global Partnerships and Channels at ServiceNow. The partnership focuses on helping customers transition from AI ambition to measurable business results through platform optimization.

Ravi Yeddanapudi, Executive Vice President at HCL Technologies, emphasized that the recognition reflects the scale and depth of AI operationalization on the ServiceNow platform. The collaboration continues to focus on embedding Agentic intelligence into everyday workflows while increasing automation coverage and precision.

Company Profile and Market Position

HCL Technologies operates as a global technology company with more than 226,300 employees across 60 countries. The company delivers industry-leading capabilities centered around AI, digital, engineering, cloud, and software solutions, supported by a broad portfolio of technology services and products.

Company Metrics: Details
Global Workforce: 226,300+ people
Geographic Presence: 60 countries
Consolidated Revenues: $14.5 billion (12 months ending December 2025)
Service Focus: AI, digital, engineering, cloud, software

The company serves clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, Mobility, and Public Services. This recognition reinforces HCL Technologies' position as a leading ServiceNow partner capable of delivering enterprise-wide transformation with measurable business impact.

Historical Stock Returns for HCL Technologies

1 Day5 Days1 Month6 Months1 Year5 Years
-1.30%-4.56%-20.30%-8.16%-15.85%+47.36%

More News on HCL Technologies

1 Year Returns:-15.85%