Thomas Cook India Expands Forex Presence with New Store in Kottayam

Thomas Cook (India) Limited , a leading omnichannel foreign exchange services provider, has strengthened its presence in Kerala with the launch of a newly designed forex store in Kottayam. This strategic expansion brings the company's total outlet count in the state to 14, enhancing its reach in this key market.

Enhanced Customer Experience

The new store in Kottayam represents a significant upgrade in both design and customer experience:

Location: Centrally situated for easy access
Layout: Spacious office design
Support: Enhanced facilities for customer assistance

Strategic Importance of Kottayam

Kottayam's selection for this new outlet is driven by several factors:

Diverse Customer Base: Caters to leisure travelers, business professionals, students, and NRIs
Proximity to Key Areas:
- Close to Cochin International Airport
- Near Infopark Kochi
- Access to tourist hotspot Alappuzha
- Serves the NRI-rich area of Thiruvalla

Comprehensive Forex Services

The new store offers a wide range of foreign exchange services:

Service Category	Offerings
Prepaid Travel Cards	Borderless Travel (12 global currencies) FX Enterprise card for business travel Study Buddy card for overseas education One Currency Card with zero cross-currency conversion fees
Digital Services	Forex App Online Forex Forex on WhatsApp (24x7) V-KYC
Overseas Education Forex	University fee transfers Living expenses Discounted air fares Excess baggage allowance Insurance
Currency Exchange	26 global destination currencies
Overseas Remittances	'Send Money Abroad' service covering over 120 countries

Market Presence and Customer Service

Thomas Cook India's forex business serves over 1 million customers annually through its omnichannel model, which includes:

125+ forex stores across 69 cities
Website and FX Now app
Dedicated call center
'Ghar pe Forex' service with doorstep delivery within 2 hours

Deepesh Varma, Executive Vice President - Foreign Exchange at Thomas Cook (India) Limited, emphasized the strategic importance of Kottayam, stating, "Kottayam is a high-potential source market for our forex services, offering access to a vibrant mix of leisure and business travellers, students and NRIs."

This expansion aligns with Thomas Cook India's commitment to providing accessible and innovative forex solutions across India, catering to the evolving needs of diverse customer segments in the foreign exchange market.

About Thomas Cook (India) Limited

Established in 1881, Thomas Cook (India) Limited is a prominent player in the travel industry, offering a wide range of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Visa Services. The company has a significant presence across 28 countries in 5 continents, solidifying its position as one of the largest travel service provider networks in the Asia-Pacific region.

Thomas Cook India continues to innovate and expand its services, maintaining its position as a trusted name in the foreign exchange and travel services sector.

1 Day	5 Days	1 Month	6 Months	1 Year	5 Years
+3.72%	-0.80%	-6.04%	+7.61%	-21.73%	+318.83%

Thomas Cook (India) Limited , a leading integrated travel services company, announced its financial results for the second quarter ended September 30, 2025. The company reported a 3% year-on-year growth in consolidated revenue from operations to Rs 20,738.40 million, despite facing headwinds from geopolitical events and weather disruptions in key domestic markets.

Key Financial Highlights

Consolidated revenue from operations grew 3% YoY to Rs 20,738.40 million in Q2 FY26
Profit before tax (PBT) after exceptional items stood at Rs 1,098.00 million, compared to Rs 1,095.90 million in Q2 FY25
Net profit decreased marginally to Rs 707.50 million from Rs 719.60 million in the year-ago quarter

Segment Performance

Segment	Revenue (Rs mn)	YoY Growth
Financial Services	845.00	0.8%
Travel & Related Services	16,891.30	6.1%
Leisure Hospitality & Resorts	1,044.20	-12.7%
Digiphoto Imaging Services	1,957.90	-6.2%

The travel services segment, which contributes over 80% of revenue, grew 6.1% YoY. However, the leisure hospitality & resorts business saw a 12.7% decline due to weather-related disruptions.

Management Commentary

Mahesh Iyer, Managing Director & CEO, commented: "While multiple global geopolitical challenges and monsoon-related disruptions affected India's travel sector this quarter, the TCIL Group has demonstrated resilience – growing Revenue from Operations by 9% for H1 & 3% for the quarter, as well as sustaining PBT at Rs. 2,211 Mn in H1 FY26."

He added that despite a slowdown in education-related forex transactions, the company's forex business managed to increase retail sales by 9% in H1 FY26.

Financial Position

Thomas Cook India maintained a strong financial position with cash and bank balances of Rs 23,861.00 million as of September 30, 2025, compared to Rs 20,739.00 million on March 31, 2025.

Other Key Developments

Granted 4.36 million stock options to employees under various ESOP schemes
Paid dividend of Rs 0.45 per share for FY25
Sold an immovable property in Gurugram for a profit of Rs 256.50 million (exceptional item)

Outlook

The management believes government initiatives like GST 2.0 and other growth-led investments may benefit the travel industry as increased consumption could lead to higher discretionary spending.

While Thomas Cook India has shown resilience in a challenging quarter, the company will need to navigate ongoing global uncertainties and domestic weather-related disruptions in the coming quarters. Its diversified business model and strong financial position should help cushion against near-term headwinds.