V-Mart Retail files BRSR for FY 2025-26
V-Mart Retail Limited filed its Business Responsibility and Sustainability Report (BRSR) for FY 2025-26, disclosing 577 stores and a workforce of 13,929. The company invested 1.2% of capex in environmental technologies and generated 2,700 GJ of renewable energy via solar power. It resolved over 1.3 lakh customer complaints during the year.

*this image is generated using AI for illustrative purposes only.
V-Mart Retail Limited has filed its Business Responsibility and Sustainability Report (BRSR) for the financial year 2025-26 with the stock exchanges. The report outlines the company's environmental, social, and governance (ESG) performance, detailing its operational footprint, workforce composition, and sustainability initiatives across its retail network.
Operational and Financial Metrics
The company reported a presence of 577 stores nationally, supported by a workforce of 13,929 employees. The paid-up capital stood at ₹79,45,82,890. In terms of sustainability investments, the company allocated 1.2% of its capital expenditure (capex) towards technologies aimed at improving environmental and social impacts during the year, compared to 0% in the previous financial year.
Workforce and Governance
The workforce comprised 70% male and 30% female employees. The report highlighted that 335 differently abled persons were employed, representing 2.4% of the total workforce. The Board of Directors included one female member, constituting 16.67% of the board. The company confirmed that no disciplinary action was taken against any directors, key managerial personnel (KMPs), employees, or workers for charges of bribery or corruption during the reporting period.
Environmental Performance
V-Mart Retail disclosed its energy consumption, reporting total energy usage of 3,86,847 Giga Joules (GJ) for FY 2025-26. The company has implemented a 700 kWp rooftop solar power plant at its Palwal warehouse, which generated approximately 2,700 GJ of renewable energy annually. Water withdrawal totalled 1,74,723 kilolitres, with the company promoting water conservation through the reuse of RO reject water and sewage treatment.
Stakeholder Grievances
The company reported receiving 1,30,665 customer complaints during FY 2025-26, of which 217 were pending resolution at the end of the year. All pending customer complaints were resolved before the approval date of the BRSR. Additionally, 298 complaints were received from employees and workers, with zero pending at year-end. No complaints were reported from investors or shareholders.
| Metric | FY 2025-26 | FY 2024-25 |
|---|---|---|
| Total Stores | 577 | - |
| Total Employees | 13,929 | 12,185 |
| Female Employees (%) | 30% | 26% |
| Capex on Environmental/Social Tech | 1.2% | 0% |
| Customer Complaints Filed | 1,30,665 | 1,14,387 |
| Customer Complaints Pending | 217 | 161 |
Historical Stock Returns for V Mart Retail
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +0.18% | +5.82% | +16.70% | +8.64% | +0.26% | +10.93% |
Will V-Mart Retail maintain or increase the 1.2% capex allocation for environmental and social technologies in the next fiscal year?
How will the company address the rising trend in customer complaints, which increased by over 16,000 compared to the previous year?
Does V-Mart plan to expand its renewable energy infrastructure beyond the Palwal warehouse to other locations to reduce overall energy consumption?































