RateGain partners with Aztech Digital to expand AI voice solution UNO VIVA in Europe
RateGain Travel Technologies has partnered exclusively with Aztech Digital to expand its AI voice solution UNO VIVA across Greece and Cyprus. The collaboration leverages Aztech Digital's 25+ years of tourism market experience to help hotels manage peak season demands with 24/7 multilingual support, targeting up to 60% operational cost reduction and 40% revenue uplift through automated upselling.

*this image is generated using AI for illustrative purposes only.
RateGain Travel Technologies Limited announced on Thursday an exclusive reseller partnership with Aztech Digital to accelerate the expansion of its AI voice solution UNO VIVA across Europe, starting with Greece and Cyprus. The collaboration focuses on helping hotels manage fluctuating service volumes during peak seasons while meeting growing demand for instant, accurate and multilingual guest support.
Partnership Structure and Geographic Focus
The exclusive partnership positions Aztech Digital as the sole distributor of UNO VIVA in Greece and Cyprus. Aztech Digital brings over 25 years of experience in tourism-focused adtech and digital transformation, maintaining trusted relationships with hotels and travel technology partners. The collaboration specifically targets markets where service volumes fluctuate sharply, particularly in peak season destinations.
| Partnership Parameter: | Details |
|---|---|
| Partner Company: | Aztech Digital |
| Partnership Type: | Exclusive Reseller |
| Target Product: | UNO VIVA AI Voice Agent |
| Geographic Focus: | Greece and Cyprus |
| Partner Experience: | 25+ years in tourism markets |
| Regulatory Filing: | SEBI Regulation 30 |
UNO VIVA Technology and Capabilities
UNO VIVA represents a CRS-integrated AI voice agent built on RateGain's UNO platform. The solution operates as a consistent, high-quality AI front-desk agent capable of handling 24/7 voice reservations in over 30 languages. The system continuously learns and improves through machine learning while integrating seamlessly with CRS, PMS, and booking engines.
| Technology Feature: | Capability |
|---|---|
| Language Support: | 30+ languages |
| Operational Hours: | 24/7 availability |
| Integration: | CRS, PMS, booking engines |
| Learning Capability: | Continuous improvement via ML |
| Deployment: | Lightning-fast setup |
Financial Impact and Performance Metrics
The partnership targets significant operational and revenue improvements for hotel clients. UNO VIVA delivers up to 60.00% reduction in operational costs while easing front office workload through automated end-to-end reservation calls. The system also drives revenue growth through automated upselling capabilities, generating up to 40.00% revenue uplift through hyper-personalized guest offers.
Recent Financial Performance
RateGain Travel reported mixed results in its latest quarterly performance. The company's consolidated net profit declined 2.30% to ₹51.00 crore compared to ₹52.20 crore in the previous year. However, revenue showed positive growth, increasing 6.40% to ₹295.00 crore. EBITDA contracted 11.00% to ₹53.60 crore, with EBITDA margin compressing to 18.20% from 22.00% in the year-ago period.
| Financial Metric: | Current Period | Previous Year | Change (%) |
|---|---|---|---|
| Net Profit: | ₹51.00 cr | ₹52.20 cr | -2.30% |
| Revenue: | ₹295.00 cr | Not specified | +6.40% |
| EBITDA: | ₹53.60 cr | Not specified | -11.00% |
| EBITDA Margin: | 18.20% | 22.00% | -380 bps |
Strategic Leadership Perspectives
Ashish Sikka, Business Head of UNO Platforms at RateGain, emphasized the partnership's significance in bringing AI-driven innovation to the hospitality sector in Greece and Cyprus, ensuring hotels can deliver seamless voice reservations while capturing demand that would otherwise be lost. Costis Fronimos, CEO of Aztech Digital, highlighted that integrating VIVA into their ecosystem expands client value beyond media activation, combining AI-driven intelligence, operational scalability, and commercially aligned models linking value creation directly to performance.
Market Performance and Strategic Outlook
Shares of RateGain Travel were trading 1.28% down at ₹677.20, despite the stock gaining 44.45% over the past six months. The partnership strengthens RateGain's footprint in Europe and underscores its focus on driving innovation and direct-booking performance in the hospitality sector. The announcement follows the company's recent integration of its AI-driven UNO Booking Engine with PayU, providing hotels access to a more secure, frictionless payment stack.
Historical Stock Returns for RateGain Travel
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -1.40% | -5.43% | +0.56% | +41.61% | -7.95% | +95.22% |















































