RateGain's Sojern Releases 2026 State of Destination Marketing Report Highlighting Economic Impact as Top DMO Priority
RateGain Travel Technologies announced that Sojern released its 2026 State of Destination Marketing Report on February 18, 2026, based on insights from 350+ global DMOs. The report reveals economic impact measurement as the top strategic priority, with 72% of DMOs focusing on conversion and ROI metrics. AI adoption has accelerated significantly, with 66% using AI for content creation and 51% for data analysis. Regional variations show North America prioritizing performance metrics, while Europe balances brand building with ROI concerns amid funding risks.

*this image is generated using AI for illustrative purposes only.
RateGain travel Technologies Limited announced on February 18, 2026, that Sojern, its recently acquired digital marketing platform, has released the comprehensive State of Destination Marketing 2026 Report. The report examines how destination marketing organizations (DMOs) worldwide are adapting to economic pressures, rising performance expectations, and accelerating AI-driven transformation across the travel industry.
Economic Impact Measurement Takes Priority
Based on insights from more than 350 DMOs globally, the report reveals a fundamental shift in strategic priorities. The ability to measure economic impact now ranks as the top concern for destination marketers, overtaking traditional metrics such as visitation and engagement as organizations face mounting pressure to demonstrate tangible return on investment.
| Priority Metric | Global Adoption | Regional Variations |
|---|---|---|
| Conversion and ROI metrics | 72% | North America leads focus |
| Economic impact data | 72% | Universal priority |
| Customer engagement data | 41% | Supporting metric |
Mark Rabe, CEO of Sojern, commented on the findings: "Destination marketers are under more pressure than ever to show measurable impact. This year's report shows how DMOs are rising to that challenge—rethinking success metrics, investing more intentionally, and adapting their strategies to stay visible as AI reshapes discovery."
Regional Strategy Variations Emerge
The report identifies distinct regional approaches to destination marketing strategy. In North America, 79% of DMOs prioritize hotel room nights and direct revenue over brand awareness, with 51% focusing primarily on mid-and lower-funnel activities. European DMOs face particular challenges, with 31% reporting their funding is at risk, though 51% still maintain focus on longer-term brand building. The Middle East, Asia, and Africa region shows the strongest performance orientation, with 88% of DMOs citing conversion as their most important metric.
Globally, DMOs are evenly split between stage-specific campaigns (47%) and full-funnel strategies (47%). However, there has been a dramatic shift away from awareness-focused campaigns, dropping from 59% in 2025 to just 25% in 2026.
AI Adoption Accelerates Across DMO Operations
Artificial intelligence has moved from future consideration to present reality for destination marketers. More than half of DMOs (51%) express concern about AI-driven search disruption, with 31% expecting their websites to become primary sources for AI-generated travel recommendations.
| AI Application | Current Adoption | Year-over-Year Change |
|---|---|---|
| Content creation | 66% | Significant growth |
| Data analysis and insights | 51% | Up from 28% in 2025 |
| No AI usage | 16% | Declining minority |
Despite growing AI adoption, implementation maturity varies significantly across organizations, with many DMOs still in early-stage deployment phases.
Personalization Progress Faces Resource Constraints
While data utilization has expanded, personalization capabilities remain limited by resource constraints. Only 9% of DMOs describe their advertising personalization as "advanced," while basic personalization approaches increased from 14% to 22% year-over-year.
DMOs report that data delivers maximum value during campaign planning (45%) and post-campaign reporting (44%), but only 7% leverage data effectively during live campaign execution. Demographic data remains the dominant targeting approach at 74% globally, though regional preferences vary significantly.
Digital Channel Strategies Become More Selective
Paid social media maintains its position as the most widely adopted digital channel, with 88% of DMOs investing globally. Instagram (97%) and Facebook (90%) continue anchoring social strategies, while YouTube usage has grown to 55%, reflecting its cross-funnel effectiveness.
| Channel Type | 2025 Usage | 2026 Usage | Change |
|---|---|---|---|
| Display advertising | 75% | 45% | -30% |
| TikTok | 49% | 28% | -21% |
| Connected TV | Maintained | 58% consider important | Stable |
The data indicates DMOs are prioritizing channels that more clearly support measurable performance outcomes, leading to reduced investment in less trackable advertising formats.
Collaborative Marketing Remains Strategic Priority
Co-operative marketing continues as a critical strategy, with 80% of DMOs running collaborative campaigns. The primary motivations include reaching wider audiences (70%), increasing total investment capacity (64%), and sharing operational costs (63%). However, 27% of DMOs cite partner management complexity as a significant barrier for resource-constrained teams.
The report was developed in partnership with Dynata and supported by multiple industry organizations including Brand USA, U.S. Travel Association, Destinations International, Destination Canada, European Travel Commission, City DNA, Caribbean Tourism Organization, and Pacific Asia Travel Association.
Historical Stock Returns for RateGain Travel
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -2.69% | -4.99% | -15.59% | +15.29% | +4.33% | +65.65% |


































