RateGain Travel Technologies Limited has announced a significant achievement for its AI-powered voice agent, UNO VIVA, at the CII National Artificial Intelligence Awards 2025. The company's innovative solution was honored with the Excellence in Best AI Solution Showcase award during the Global AI Summit held in New Delhi.

Award-Winning AI Solution

UNO VIVA, described as the industry's first CRS-integrated AI voice agent for hotel revenue teams, showcases RateGain Travel's commitment to leveraging artificial intelligence in the travel and hospitality sector. The solution offers several key features:

• Real-time responses
• End-to-end reservation handling
• Multilingual support in over 30 languages
• Call analytics capabilities

The primary aim of UNO VIVA is to reduce revenue leakage from voice calls and help hotels maximize direct revenue, addressing a critical need in the industry.

Contribution to India's AI Mission

The CII National AI Awards and Summit 2025 highlighted innovations driving India's digital transformation, with participation from leaders across government, industry, and the travel and hospitality sector. RateGain Travel's success aligns with the IndiaAI Mission, led by the Ministry of Electronics and Information Technology, which aims to establish India as a global AI hub.

Company's Perspective

Bhanu Chopra, Founder and Managing Director of RateGain Travel, expressed pride in the company's achievement, stating, "We are proud to be at the forefront of AI innovation in travel. This award validates our belief that AI built in India can solve global challenges." He further emphasized the company's commitment to reimagining every product to be AI-native, focusing on intelligence, speed, and personalization at scale.

RateGain's Market Position

RateGain Travel Technologies Limited has established itself as a global provider of AI-powered SaaS solutions for the travel and hospitality industry. The company's impressive client base includes:

• 26 of the Top 30 Hotel Chains
• 25 of the Top 30 Online Travel Agents
• 3 of the Top 4 Airlines
• All top car rental companies, including 15 Global Fortune 500 companies

With operations in over 100 countries, RateGain Travel serves 3,200+ customers and collaborates with 700+ partners, processing vast amounts of electronic transactions, price points, and travel intent data daily.

This latest recognition for UNO VIVA underscores RateGain Travel's innovative approach to addressing industry challenges and its growing influence in the AI-driven travel technology landscape.

RateGain Travel Technologies Limited , a leading provider of SaaS solutions for the hospitality and travel industry, has made a groundbreaking announcement that could reshape the landscape of hotel bookings.

Industry-First MCP Integration

RateGain has launched the first Multi-Currency Pricing (MCP) integration for booking engines in the hospitality industry. This innovative solution marks a significant technological advancement in the realm of hospitality booking systems.

AI Assistant Compatibility

What sets this integration apart is its compatibility with advanced AI assistants, including Claude. This feature represents a forward-thinking approach to hospitality technology, potentially enhancing the booking experience for both hotels and their guests.

Implications for the Hospitality Sector

The introduction of this AI-compatible MCP integration could have far-reaching effects on the hospitality industry:

Enhanced Booking Experience

By integrating AI assistants into the booking process, hotels may be able to offer more personalized and efficient services to their customers.

Streamlined Operations

The MCP integration could simplify currency management for international bookings, potentially reducing errors and improving financial accuracy for hotels.

Competitive Edge

Hotels adopting this technology may gain an advantage in the increasingly digital and AI-driven marketplace.

Future-Ready Technology

The compatibility with AI assistants suggests that RateGain is positioning itself and its clients for the next wave of technological advancements in the hospitality sector.

This latest innovation from RateGain Travel Technologies Limited underscores the company's commitment to driving technological progress in the travel and hospitality industry. As the first of its kind, this MCP integration with AI compatibility could set new standards for booking engine capabilities in the sector.