Paisalo Digital Accelerates Expansion with 4x Jump in Touchpoints to 4,380
Paisalo Digital Limited has accelerated its expansion strategy, growing its touchpoint network from 1,052 to 4,380 across 22 states in three years while expanding its customer franchise from 2 million to 13 million. The company reported record financial performance with AUM of ₹54,494 million reflecting 25% CAGR and quarterly disbursements of ₹11,025 million, up 41% YoY, while maintaining strong asset quality metrics.

*this image is generated using AI for illustrative purposes only.
Paisalo Digital Limited, a leading non-banking finance company (NBFC) focused on inclusive lending, has demonstrated remarkable expansion momentum by accelerating its touchpoint network growth across India. The company has expanded its network by 4 times from 1,052 touchpoints across 18 states in FY23 to 4,380 touchpoints across 22 states and union territories as of Q2 FY26.
Network Expansion and Customer Growth
| Parameter | FY23 | Q2 FY26 | Growth |
|---|---|---|---|
| Total Touchpoints | 1,052 | 4,380 | 4x |
| States Coverage | 18 | 22 | +4 states |
| Customer Franchise | ~2 million | ~13 million | 6x |
| Employee Base | - | 3,255 | - |
The current touchpoint network comprises 402 branches, 2,585 distribution points, and 1,393 Business Correspondents (BCs), strengthening the company's grassroots presence to drive financial inclusion and expand access to affordable credit.
Financial Performance Highlights
| Metric | Q2 FY26 Performance |
|---|---|
| Assets Under Management (AUM) | ₹54,494.00 million (25% CAGR over 3 years) |
| Quarterly Disbursements | ₹11,025.00 million (+41% YoY) |
| Total Income | ₹2,240.00 million (+20% YoY) |
| Net Interest Income | ₹1,262.00 million (+15% YoY) |
| Profit After Tax | ₹515.00 million (+3% YoY) |
| Net Worth | ₹16,799.00 million (+19% YoY) |
Asset Quality and Operational Excellence
Despite rapid expansion, Paisalo Digital maintains strong asset quality metrics with Gross NPA at 0.81% and Net NPA at 0.65%. The company achieved a collection efficiency of 98.4% and maintains a robust Capital Adequacy Ratio of 38.2%.
Strategic Growth Initiatives
Speaking on the expansion, Santanu Agarwal, Deputy Managing Director of Paisalo Digital Limited, emphasized that expanding touchpoints and strengthening customer franchise are central to the company's growth strategy. The technology-enabled, high-touch model combines local presence with technology-led underwriting to improve credit accessibility and service quality across Bharat.
The company is actively investing in workforce capacity and prioritizing cross-selling of financial products through its Business Correspondent (BC) and branch networks to boost Banking as a Service (BaaS) share and drive long-term customer value. Additionally, USD 4.00 million from the company's USD 50.00 million FCCB issuance were converted into share capital, with the allotment of 74.06 lakh equity shares at a premium of ₹44.74 per share.
This continued expansion reinforces Paisalo Digital's operational scale and position as a trusted financial partner for micro-entrepreneurs, small business owners, and self-employed individuals, supporting India's financial inclusion agenda while delivering long-term stakeholder value.
Historical Stock Returns for Paisalo Digital
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.81% | -2.67% | -4.80% | +16.04% | -22.42% | -0.62% |
















































