Novus Loyalty adds IRCTC, Delhi Metro to Cent Rewardz redemption options
- Novus Loyalty adds IRCTC and Delhi Metro Sarthi App as new redemption partners for Cent Rewardz
- Customers can now redeem loyalty points for railway and metro ticket bookings
- Expansion targets high-frequency transit categories to boost engagement and redemption velocity
- Company plans to onboard more partners across travel and retail sectors in FY27

*this image is generated using AI for illustrative purposes only.
Novus Loyalty Limited has expanded the redemption ecosystem for Central Bank of India’s “Cent Rewardz” loyalty programme. The company enabled customers to redeem points for ticket bookings through IRCTC and the Delhi Metro “Sarthi” App on September 10, 2026.
This update aims to enhance the utility of the loyalty programme by integrating high-frequency travel and urban mobility platforms. Customers can now utilise accumulated points for railway and metro travel, providing greater flexibility in redemption options.
Strategic Rationale
The integration extends Novus Loyalty’s redemption network into everyday-utility categories. By enabling redemptions against recurring use cases such as transit and travel, the company expects to drive higher programme engagement. Management anticipates improved points-redemption velocity and stronger long-term stickiness for the Cent Rewardz proposition.
Key Highlights
| Particulars | Details |
|---|---|
| Programme | Central Bank of India – “Cent Rewardz” |
| New Partners | IRCTC and Delhi Metro “Sarthi” App |
| Use Case | Railway and metro ticket bookings |
| Roadmap | Onboarding partners across travel, mobility, retail in FY27 |
Future Outlook
Novus Loyalty plans to continue expanding the redemption ecosystem across travel, mobility, retail and other everyday-spend categories. This aligns with its objective of scaling its loyalty and rewards technology platform across banking partners during FY2026-27.
The disclosure was made pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, read with Part A of Schedule III thereof.
Historical Stock Returns for Novus Loyalty
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +7.01% | +7.47% | +49.47% | 0.0% | 0.0% | 0.0% |
How will the integration of high-frequency transit partners like IRCTC and Delhi Metro impact Novus Loyalty's revenue model and transaction volume projections for FY27?
What specific criteria is Novus Loyalty using to select upcoming retail and travel partners, and how might this affect their bargaining power with existing banking clients?
Could the expansion into everyday utility redemptions lead to increased point burn rates that might pressure Central Bank of India's liability costs, potentially affecting future partnership terms?

































