Infosys has expanded its strategic collaboration with US-based financial services firm Truist to accelerate the build-out of an AI-first Global Capability Center (GCC) in Hyderabad. The partnership aims to consolidate multiple supplier relationships into a unified operating model, marking a significant step in Infosys' ability to deliver large-scale digital transformation for global banking clients.

The expanded scope involves Infosys leveraging its financial services expertise and AI capabilities to help Truist transition from legacy infrastructure to a scalable, self-sustaining center of excellence. This initiative is designed to reduce third-party dependency and manage global delivery complexity by integrating artificial intelligence, technology, data, and operations into a single cohesive framework.

Strategic consolidation and workforce expansion

A key milestone in this collaboration is the successful onboarding of more than 1,000 colleagues scheduled for later this month. This workforce addition supports Truist's objective to enhance client experiences and empower teammates through a more digitally enabled banking model. The GCC will serve as a critical hub for innovation, talent development, and digital capability within India's growing tech ecosystem.

Steve Hagerman, Chief Information Officer at Truist, emphasized that the center represents a strategic investment in the bank's future agility. He noted that the collaboration with Infosys allows Truist to build enduring expertise rather than just capacity, enabling the organization to move faster and innovate at scale.

Infosys' role in AI-led transformation

Dennis Gada, EVP and Global Head of Banking and Financial Services at Infosys, highlighted the shift from modernizing legacy systems to deploying AI across every function. Infosys will utilize its Topaz platform and a proven Build, Operate, and Transfer enablement model to support this transition. The focus remains on creating a resilient digital core with trust and governance built in, addressing the industry's need for secure, scalable AI adoption.

What the numbers show

The disclosure highlights a qualitative shift in the nature of IT services engagements rather than providing immediate quantitative financial metrics. However, two key figures provide insight into the scale and strategic depth of the deal:

The consolidation of multiple supplier relationships into a unified model with Infosys signals a trend among large enterprises to streamline vendor ecosystems. For Infosys, securing a larger share of wallet from a major US bank through a consolidated model reduces competitive fragmentation and potentially improves long-term margin stability by owning the end-to-end delivery framework.

About the partners

Truist Financial Corporation is a purpose-driven financial services company headquartered in Charlotte, North Carolina. It offers a wide range of products including consumer banking, commercial lending, and wealth management. As of June 30, 2026, Truist reported total assets of $556 billion.

Infosys is a global leader in AI-first business consulting and technology services, with over 325,000 employees working across 59 countries. The company focuses on amplifying human potential and enabling businesses to unlock AI value at scale through deep domain expertise and an AI-native partner ecosystem.

Infosys saw a block trade worth ₹515.95 crore executed on BSE, involving approximately 4,900,000 shares at a price of ₹1,052.95 per share.

Block trade details

The transaction was recorded on BSE as a single block deal. The key parameters of the trade are summarised below.