Mumbai, September 10, 2026: IndusInd Bank has partnered with Navi UPI to strengthen the technology infrastructure supporting its UPI operations. The collaboration focuses on deploying a new UPI payment switch to process and route transactions more efficiently.

The partnership combines IndusInd Bank’s banking capabilities with Navi’s technology expertise. This integration aims to bolster the foundation for Navi UPI as digital payments adoption continues to scale across India.

Infrastructure Upgrade

The core of the agreement involves a new UPI payment switch designed to diversify Navi UPI’s technology stack. This addition is intended to enhance system resilience and scalability for the payments business.

The switch will be introduced in phases across Android and iOS devices. It will become available to all Navi UPI users over the coming days, ensuring a seamless transition for existing customers.

Strategic Outlook

Rajiv Naresh, MD & CEO of Navi Limited, stated that the partnership adds an important layer to their UPI capabilities. He emphasized the goal of strengthening the foundation for a more reliable customer experience through strong technology and thoughtful product design.

Ganesh Sankaran, Executive Director at IndusInd Bank, described the move as a milestone in building resilient digital payment ecosystems. He highlighted the importance of robust infrastructure behind every successful digital payment experience.

Company Context

The partnership was announced at the Global Fintech Fest 2026 in Mumbai. IndusInd Bank serves around 42 million customers as of June 30, 2026, leveraging its 'Digital 2.0' strategy for multi-channel delivery.

Navi Limited offers a suite of financial services including loans, insurance, mutual funds, and UPI payments. The company aims to provide an integrated experience for customers across their financial journeys.

IndusInd Bank disclosed an independent ESG rating of 68 assigned by ESG Risk Assessments and Insights Limited (ESGRI) on September 9, 2026. The bank clarified that it did not engage the agency for this assessment.

The rating was determined solely based on publicly available information in accordance with ESGRI’s methodology and framework. This disclosure was made pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, read with SEBI Circular no. SEBI/ HO/49/14/14(7)2025-CFD-POD2/I/3762/2026 dated January 30, 2026.

Rating Details

ESGRI published the rating independently without any commission or engagement from IndusInd Bank. The score reflects an evaluation of the bank’s environmental, social, and governance practices using external data sources.

The full rating report is accessible via ESGRI’s website and is also hosted on the bank’s official site.