Hinduja Global Solutions Limited has informed stock exchanges about receiving an income tax assessment order that has resulted in a significant tax demand of Rs 15.49 crores for Assessment Year 2021-22. The company downloaded the assessment order from the Income Tax website on April 1, 2026, and has disclosed the details in compliance with SEBI listing regulations.

Assessment Order Details

The assessment order was passed under Section 143(3) of the Income Tax Act, 1961 by the Office of the Assistant Commissioner of Income Tax, Central Circle 2(3), Mumbai. The primary issue leading to the tax demand centers around the disallowance of foreign exchange loss claimed by the company.

Company's Position and Response

HGS has strongly contested the disallowance of the foreign exchange loss of Rs 34.31 crores, which forms the basis of the tax demand. The company maintains that this foreign exchange loss represents legitimate business expenditure that should be allowable under Section 37 of the Income Tax Act, 1961.

The company is currently undertaking a comprehensive review of the assessment order in consultation with its tax and legal advisors. Based on professional advice, HGS intends to pursue the following course of action:

• File an appeal before the Commissioner of Income Tax (Appeals)
• Seek rectification under Section 154 of the Income Tax Act, 1961 due to apparent computational errors in interest calculation

Financial Impact Assessment

Despite the substantial demand amount, HGS has stated that there will be no material impact on the company's financial, operational, or other activities. This assessment suggests that the company has adequate resources and legal grounds to contest the demand effectively.

The company has also identified what appears to be an error in the Notice of Demand relating to the computation of interest, which is currently under review. This technical discrepancy provides additional grounds for seeking rectification of the assessment order.

Regulatory Compliance

The disclosure was made pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, specifically under Sub-Para 20 of Para A of Part A of Schedule III. The company has also placed this information on its official website at www.hgs.com to ensure comprehensive stakeholder communication.

Hinduja Global Solutions has officially launched its comprehensive "Intelligent Experience" positioning through a formal press release, marking a significant strategic transformation toward AI-driven business solutions. The initiative, announced on March 25, 2026, represents the company's bold commitment to delivering measurable AI transformation results with guaranteed outcomes.

Strategic AI Transformation with Realized AI Methodology

The newly unveiled Intelligent Experience strategy positions HGS as a leader in practical AI implementation, moving beyond theoretical applications to operational excellence. The company has developed a proprietary "Realized AI" methodology that treats intelligence as an operational capability rather than experimental technology.

According to Venkatesh Korla, Global CEO of HGS, "What sets companies apart today is AI execution. Our move toward Intelligent Experience is about turning intent into performance. We're focused on helping clients move beyond pilots and experiments to outcomes that hold up in the real world, with speed, discipline, and confidence."

90-Day ROIX Commitment and Market Differentiation

HGS has introduced a groundbreaking 90-day ROIX (Return on Intelligent Experiences) guarantee, addressing a critical market challenge where 95% of generative AI projects fail to deliver ROI. This commitment includes shared accountability, defined metrics, and demonstrated returns before relationships scale.

Tori Faulkenberry, SVP at Astound Broadband, highlighted the practical impact: "HGS isn't selling AI potential, they listened to our needs and showed us results. That's what changed how we think about this partnership."

Brand Identity Refresh and Market Positioning

Alongside the strategic announcement, HGS has introduced a refreshed brand identity featuring a distinctive fingerprint motif. The new logo symbolizes individuality, trust, and human connections, reinforcing the company's philosophy that intelligence is fundamentally human by design.

Andrew Kokes, Chief Marketing Officer at HGS, explained the brand evolution: "Everyone in the AI, technology services and BPO markets is promising transformation, almost no one is guaranteeing it today. This rebrand exists to end that ambiguity for HGS. Intelligent Experience is a deliberate stake in the ground."

Financial Performance and Global Operations

HGS operates as a global technology and business services provider with substantial market presence. The company reported total income of ₹4,958.8 crore (US$586.1 million) for the year ended March 31, 2025, demonstrating strong financial foundation for its AI transformation initiatives.

The company also operates NXTDIGITAL, India's premier digital media distribution company serving over 4.8 million customers across 1,500 cities and towns, further strengthening its technology portfolio.