Hinduja Global Solutions has unveiled AMLens, a cutting-edge artificial intelligence tool specifically designed to transform anti-money laundering (AML) investigations. The new solution promises to deliver substantial improvements in both speed and accuracy for financial institutions managing compliance requirements.

Key Performance Metrics

The AMLens platform demonstrates impressive performance capabilities that address critical challenges in financial compliance:

Technology Innovation in Financial Compliance

The introduction of AMLens represents a significant advancement in regulatory technology (RegTech), addressing two of the most pressing challenges faced by financial institutions in their anti-money laundering efforts. Traditional AML systems often generate high volumes of false positives, requiring extensive manual review and creating operational inefficiencies. The new AI-powered solution tackles this issue head-on while dramatically improving processing speed.

Impact on AML Operations

The 75% acceleration in investigation speed means financial institutions can process suspicious activity reports and conduct due diligence checks significantly faster than conventional methods. This improvement is particularly valuable given the increasing volume of financial transactions requiring AML screening and the regulatory pressure for timely reporting of suspicious activities.

Simultaneously, the reduction of false positive rates by more than 60% addresses one of the industry's most costly operational challenges. False positives in AML systems typically require manual investigation, consuming substantial resources and delaying legitimate transactions. By minimizing these occurrences, AMLens enables more efficient allocation of compliance resources.

Strategic Positioning

The launch of AMLens positions Hinduja Global Solutions at the forefront of AI-driven compliance solutions. As financial institutions worldwide seek to enhance their AML capabilities while managing operational costs, tools that deliver both speed and accuracy improvements become increasingly valuable. The dual benefit of faster processing and reduced false positives addresses core pain points in the compliance workflow, potentially making AMLens an attractive solution for banks and financial services companies seeking to modernize their AML infrastructure.

Hinduja Global Solutions Limited has announced the launch of AMLens, a revolutionary AI-powered solution designed to transform Anti-Money Laundering operations for financial institutions. The announcement was made on January 12, 2026, marking a significant advancement in the company's digital transformation offerings.

Solution Overview and Capabilities

AMLens represents a next-generation approach to AML operations, integrating machine learning and Natural Language Processing to address critical industry challenges. The solution directly tackles manual case resolution, alert fatigue, and regulatory alignment gaps that have long plagued financial institutions.

The AI-powered platform supports AML teams across multiple operational areas:

• Detection and risk assessment
• Case triage and prioritization
• Data contextualization and consolidation
• Automated summarization and reporting

AMLens features a modular, API-first design that enables seamless integration with existing client systems. The solution automates the collection and consolidation of fragmented data from various sources, including structured transaction logs, unstructured notes, and external databases such as Google, LexisNexis, and other public records.

Performance Improvements and Results

Early client deployments have validated significant performance improvements across key operational metrics:

These improvements translate to substantial operational efficiency gains, enabling analysts to focus on high-priority investigations while maintaining regulatory compliance standards.

Three-Tiered Operational Pipeline

AMLens employs a sophisticated three-tiered pipeline that combines AI automation with human oversight. When third-party detection systems flag suspicious activities, such as rapid international wire transfers, the system processes cases through:

Early Detection & Risk Categorization: The platform ingests alerts and applies its adaptive risk propensity engine to provide initial risk scoring.

Contextualization and Human Intervention: Analysts utilize the Request for Additional Information feature to gather additional context directly within the workflow.

Narrative Generation & Submission: Based on augmented data, analysts can escalate cases with AI-generated Suspicious Activity Report support, streamlining case resolution to approximately 55 minutes.

Market Focus and Leadership Perspective

The solution targets multiple market segments including Retail & Consumer Banking, Payments & Fintech, Credit Card & Lending, and Wealth Management. Eric Purdum, Head of Sales – Americas at HGS, emphasized the solution's impact on regulatory compliance efficiency.

"Legacy systems are drowning analysts in false positives and fragmented data, hindering their ability to act quickly," Purdum stated. "AMLens is built on the principles of Explainable AI and human-in-the-loop validation that can automate routine tasks such as transaction monitoring, sanctions screening, and customer due diligence."

Company Background

HGS operates as a global leader in optimizing customer experience lifecycle, digital transformation, and business process management. The company maintains 18,017 employees across nine countries with 30 delivery centers. For the year ended March 31, 2025, HGS reported total income of ₹4,958.80 crores. As part of the Hinduja Group conglomerate, HGS continues expanding its digital transformation and AI-powered solution offerings across multiple industry verticals.