Ethos Ltd files FY26 sustainability report with stock exchanges
Ethos Limited filed its FY26 BRSR report detailing a turnover of ₹1,61,259.61 lakh and net worth of ₹1,48,146.81 lakh. The company reported zero safety incidents, 1,109 employees, and planted 99,558 trees under its sustainability initiatives. Customer complaints rose to 453, with 18 pending resolution.
*this image is generated using AI for illustrative purposes only.
Ethos Limited filed its Business Responsibility and Sustainability Report (BRSR) for the financial year ended March 31, 2026 (FY26), with the Bombay Stock Exchange and the National Stock Exchange on August 20, 2026. The submission complies with Regulation 34(2)(f) of the SEBI (Listing Obligations & Disclosure Requirements) Regulations, 2015.
The luxury watch retailer disclosed a turnover of ₹1,61,259.61 lakh and a net worth of ₹1,48,146.81 lakh as on March 31, 2026. These figures establish the company's financial scale for assessing its environmental, social, and governance (ESG) performance against industry benchmarks.
Operational Footprint and Workforce
Ethos operates through 121 establishments nationally, comprising 94 retail stores, eight backend offices, eight service centres, and 11 warehouses. It also maintains two international locations. The company serves customers in 30 cities across India and one international market, though it reported nil exports as a percentage of total turnover.
The workforce consisted of 1,109 employees at the end of FY26, including 1,069 permanent staff. Female representation stood at 20.65% of the total employee base. The board of directors included one woman, accounting for 12.50% of the total board strength. Key Management Personnel had zero female representation.
Employee Welfare and Safety
The company maintained a robust health and safety record, reporting zero lost-time injuries, fatalities, or high-consequence work-related incidents during FY26. All permanent employees were covered by health and accident insurance. Additionally, 99.91% of employees were covered under the Provident Fund scheme, while 100% received gratuity benefits.
Training initiatives reached 100% of the workforce regarding health and safety measures. Skill upgradation training covered 63% of employees, up from 28.52% in the previous fiscal year. The turnover rate for permanent employees decreased to 24.90% in FY26 from 27.60% in FY25.
Governance and Compliance
Ethos reported receiving 453 customer complaints during FY26, with 18 pending resolution at year-end. This compares to 356 complaints received in FY25. No complaints were filed regarding sexual harassment, discrimination, child labour, or forced labour. One complaint related to conflict of interest was not recorded.
The company incurred no monetary penalties, fines, or settlements with regulatory or judicial institutions during the reporting period. Related party transactions remained minimal, with purchases from related parties constituting 1.71% of total purchases and sales to related parties at 1.83% of total sales.
Environmental Initiatives
As a retailer operating primarily from leased premises, Ethos does not directly manage energy consumption or water discharge metrics. However, it implemented waste management practices focused on recyclable materials such as corrugated boxes and bubble wraps. The company continued its 'Million Tree Project', planting 99,558 trees during FY26. This initiative aims to plant one million trees cumulatively, aligning with its broader corporate social responsibility goals.
Historical Stock Returns for Ethos
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.48% | +3.43% | +8.75% | +16.76% | +13.33% | +272.04% |
How might the 24.90% employee turnover rate impact Ethos's operational efficiency and customer service quality in the competitive luxury retail sector?
Given the increase in customer complaints from 356 to 453, what specific service recovery strategies is Ethos implementing to prevent further escalation in FY27?
With zero female representation in Key Management Personnel, what concrete diversity initiatives will Ethos pursue to improve gender balance in leadership roles over the next fiscal year?
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