Datamatics Global Services Limited announced on May 27, 2026, that SBI Life Insurance has appointed it to redefine underwriting operations using Agentic AI-powered automation. The collaboration aims to enhance the speed, consistency, and depth of insight in handling complex medical underwriting cases. This strategic partnership is expected to improve operational efficiency and elevate the customer experience for SBI Life.

Transforming a Mission-Critical Function

Underwriting is a mission-critical function for life insurers, requiring detailed analysis of medical histories, laboratory reports, and multiple risk indicators. SBI Life has implemented Datamatics' TruAI Underwriting solution to assist underwriters in managing these complex evaluations. The platform ingests and analyzes documents to extract key medical parameters and highlight potential risk indicators, generating a consolidated digital case summary along with intelligent decision support based on underwriting rules and historical outcomes.

While the system possesses self-learning capabilities to continuously enhance risk evaluation, final decision authority remains with human underwriters. This design ensures that governance, accountability, and regulatory compliance are maintained throughout the process.

Key Features of TruAI Underwriting

The following table outlines the core capabilities of the TruAI Underwriting solution deployed at SBI Life:

Leadership Perspective

Rahul Kanodia, Vice Chairman and CEO of Datamatics, stated that the company is making strategic investments in AI to solve complex enterprise problems. He noted that solutions like TruAI Underwriting demonstrate how these investments translate into tangible business impact. Kanodia added that the engagement with SBI Life showcases how intelligent AI agents can transform the insurance underwriting process and reduce operational costs.

About SBI Life Insurance

SBI Life Insurance, incorporated in October 2000, is one of India's most trusted life insurers and is registered with the Insurance Regulatory and Development Authority of India (IRDAI). The company serves millions of families through a diverse range of protection, pension, savings, and health solutions.

Datamatics Global Services Limited has announced a special window for the transfer and dematerialization of physical shares, scheduled to remain open until February 04, 2027. This initiative is in accordance with SEBI Circular No. HO/38/31/11/2025-MIRSD-POD/37/30/02/2026 dated January 30, 2026. The special window provides an opportunity for shareholders to convert their physical share certificates into electronic form, specifically for those who purchased shares prior to April 01, 2019, and had not lodged them for transfer or had them rejected due to deficiencies.

The advertisement regarding this special window was published in the Financial Express (English) and Mumbai Lakshadweep (Marathi) on May 27, 2026. The company has submitted the newspaper clippings to the stock exchanges, BSE Limited and National Stock Exchange of India Limited, for their records. Divya Kumat, President, Chief Legal Officer & Company Secretary, confirmed the submission of these clippings.

Eligibility and Conditions

The facility is available to investors who purchased physical shares before April 01, 2019, and either did not lodge them for transfer or had their requests rejected or returned. Requests must be accompanied by original share certificates along with transfer deeds and other supporting documents. The eligibility matrix provided by the company clarifies that investors must possess the original security certificate to be eligible for this window.

During this window, shares transferred will be credited only in demat form and shall be under lock-in for a period of 1 year from the date of registration of transfer. Such shares cannot be transferred or market-pledged during the said lock-in period. Cases involving disputes between transferor and transferee or shares transferred to the Investor Education and Protection Fund (IEPF) will not be considered under this window.

Key Dates for Shareholders

Shareholders wishing to avail this facility may contact the company's Registrar and Transfer Agent, Datamatics Business Services Limited, at their office in Andheri (East), Mumbai. The company's registered office is located at Knowledge Centre, Plot No. 58, Street No. 17, MIDC, Andheri (E), Mumbai.