Datamatics Global Services Limited announced the appointment of Dr. Rajesh Gharpure as President and Chief Operating Officer on October 16, 2026. The move aims to accelerate the company's strategic shift toward AI-led services and operational excellence.

Dr. Gharpure will report to Rahul Kanodia, Vice Chairman and CEO. He is tasked with leading key business units including Digital Technologies, Digital Operations and Experiences, AI Consulting, Solutions and Presales, Corporate Quality, and IT Operations. His mandate includes strengthening synergies across business units to deliver measurable business outcomes for global clients.

Strategic leadership background

Dr. Gharpure brings over 30 years of experience in technology services, P&L management, digital transformation, and large-scale operations. His career highlights include scaling businesses, expanding margins, and integrating acquisitions across global markets.

Prior to this role, he served as Chief Delivery Officer at Persistent Systems, where he led the Technology Services organization. In that capacity, he drove growth, improved margins, scaled managed services, and integrated multiple business units. Before joining Persistent Systems, he spent more than two decades at L&T Infotech (now LTM) as Executive Vice President and Global Delivery Head. At LTI, he was a member of the Management Council and managed a portfolio spanning Manufacturing, Automotive, and Energy sectors for global customers.

Executive commentary

Rahul Kanodia, Vice Chairman and CEO of Datamatics, stated that Dr. Gharpure's expertise in scaling global businesses and transforming service delivery is critical as the company accelerates its transition to AI-driven models. Kanodia emphasized that the appointment aims to build a differentiated, AI-driven business that creates sustainable value for stakeholders.

Dr. Gharpure expressed delight at joining Datamatics during a pivotal growth phase. He noted the significant opportunities to build on the company's proprietary platforms and deep domain expertise to scale AI-led capabilities. He intends to work closely with the leadership team to enhance operational excellence and customer value.

Qualifications and company profile

Dr. Gharpure holds a Ph.D. in Management from Symbiosis International University. He also possesses professional qualifications as a Certified Public Accountant (CPA), Company Secretary (CS), and Cost and Works Accountant (ICWA).

Datamatics operates across four continents with delivery centers in the USA, India, and the Philippines. The company serves diverse sectors including Banking, Financial Services, Insurance, Healthcare, Manufacturing, and Media. Its portfolio focuses on Intelligent Document Processing, Robotic Process Automation, AI/ML models, Smart Workflows, Business Intelligence, and Automatic Fare Collection.

Datamatics Global Services has been selected by Prometric to support its global remote examination operations, marking a significant new client engagement for the company. The partnership involves providing round-the-clock multilingual support through delivery centers in India, the Philippines, and Peru.

Engagement overview

Under this engagement, Datamatics will manage key stages of the remote examination journey, including candidate technical readiness, proctoring, security monitoring, and performance reporting. The company aims to help Prometric minimize candidate wait times while maintaining service quality and security standards.

Scope and objectives

The engagement is designed to strengthen the operational backbone of Prometric’s remote testing platform. By offering multilingual support in English, Spanish, and French, Datamatics is positioned to serve a geographically diverse candidate base around the clock. The scalable global delivery model ensures a consistent, seamless, and secure candidate experience across markets.

Prometric operates as a global provider of technology-enabled testing and assessment solutions. The partnership focuses on maintaining examination security, service quality, and candidate satisfaction scores above 90%.

Leadership commentary

Joel Beauchamp, Director - Remote Testing Operations at Prometric, noted that Datamatics’ multilingual, 24/7 delivery model provides the operational scale and resilience needed as their remote testing operations grow. He emphasized the importance of timely support to maintain the integrity of every examination.

Rahul Kanodia, Vice Chairman and CEO of Datamatics, stated that the engagement demonstrates their ability to manage complex, high-volume operations across geographies. He highlighted the combination of dedicated teams with technology, automation, and AI-led capabilities to improve operational efficiency for credentialing organizations.