Crompton pays ₹17,600 in consumer dispute order
Crompton Greaves Consumer Electricals Limited received an order from the District Consumer Disputes Redressal Commission, Rewari, on May 23, 2026, regarding a consumer complaint about a malfunctioning product. The commission directed the company to pay ₹6,600 as a refund and ₹11,000 as compensation, totaling ₹17,600, within 30 days. The company confirmed that the financial impact is quantified at ₹17,600 and that there is no material impact on its financials or operations.
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Crompton Greaves Consumer Electricals Limited has intimated the exchanges regarding an order passed by the District Consumer Disputes Redressal Commission, Rewari, Haryana. The order, received on May 23, 2026, directs the company to make payments totaling ₹17,600 concerning a consumer complaint.
The dispute arose from a complaint alleging that a product was not functioning well. As per the order, the company is required to pay 60% of the product value, amounting to ₹6,600, against the original product value of ₹11,000. This payment must be made within 30 days from the date of receipt of the order. Additionally, the company has been directed to pay ₹11,000 towards compensation.
Order Details
The following table outlines the key financial directives issued by the commission:
| Description | Amount |
|---|---|
| Product Value | ₹11,000 |
| Refund (60% of value) | ₹6,600 |
| Compensation | ₹11,000 |
| Total Liability | ₹17,600 |
Impact Assessment
In its disclosure, crompton greaves stated that the financial impact of this order is quantified at ₹17,600. The company clarified that there is no material impact on its financials, operations, or other activities as a result of this order. The intimation was made to comply with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.
Historical Stock Returns for Crompton Greaves
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +4.23% | +5.93% | -8.63% | +9.29% | -20.87% | -34.84% |
How many similar consumer complaints has Crompton Greaves faced in the past fiscal year, and what is the cumulative financial exposure from such disputes?
Could a pattern of product quality complaints impact Crompton Greaves' brand reputation and market share in the competitive consumer electricals segment?
Will Crompton Greaves appeal this order or comply within the 30-day window, and what does its typical legal strategy look like for such consumer disputes?
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