Canara HSBC Life Insurance Company files FY26 sustainability report
Canara HSBC Life Insurance Company Limited filed its FY 2025-26 BRSR, reporting reduced energy intensity and greenhouse gas emissions. The insurer resolved all 828 customer complaints received during the year and maintained a female workforce participation of 36.69%. The report underscores governance oversight by the Risk Management Committee and highlights CSR outreach in aspirational districts.
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canara hsbc life insurance company has filed its Business Responsibility and Sustainability Report (BRSR) for financial year 2025-26 with the National Stock Exchange of India Limited (NSE) and BSE Limited. The disclosure, submitted pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations & Disclosure Requirements) Regulations 2015, provides stakeholders with data on the insurer’s environmental footprint, social initiatives, and governance structures. The report highlights a reduction in overall energy intensity and details the company’s approach to managing customer grievances and employee well-being.
The filing was signed by Vatsala Sameer, Company Secretary and Compliance Officer, on July 23, 2026. Canara HSBC Life Insurance Company Limited operates as a standalone entity for reporting purposes, with its registered office in New Delhi and corporate office in Gurugram. The company serves customers across 29 states and union territories through 107 offices. No independent assurance provider was appointed for the FY 2025-26 report.
Environmental Performance
The company reported a total energy consumption of 10,37,456.85 MJ for FY 2025-26, down from 12,82,924.09 MJ in FY 2024-25. Renewable energy contributed 29,160.00 MJ to the total mix. Greenhouse gas emissions (Scope 1 and Scope 2) decreased to 1,846.99 T CO2e from 2,391.37 T CO2e in the previous year. Waste generation totaled 8.57 metric tonnes, primarily comprising e-waste and shredded paper, all of which was recovered through recycling.
| Metric | FY 2025-26 | FY 2024-25 |
|---|---|---|
| Total Energy Consumption (MJ) | 10,37,456.85 | 12,82,924.09 |
| Renewable Energy (MJ) | 29,160.00 | 29,160.00 |
| Scope 1 & 2 Emissions (T CO2e) | 1,846.99 | 2,391.37 |
| Total Waste Generated (T) | 8.57 | 5.01 |
Social and Governance Disclosures
Canara HSBC Life Insurance Company Limited employed 9,697 permanent employees at the end of FY 2025-26, with women constituting 36.69% of the workforce. The turnover rate for permanent employees declined to 46.68% from 49.96% in FY 2024-25. The company received 828 customer complaints during the year, categorized under IRDAI guidelines, with zero complaints pending at year-end. Additionally, 13 sexual harassment complaints were filed under the POSH Act, of which 11 were upheld.
| Employee Metric | FY 2025-26 | FY 2024-25 |
|---|---|---|
| Total Permanent Employees | 9,697 | 8,565 |
| Female Employees (%) | 36.69% | 35.88% |
| Turnover Rate (%) | 46.68% | 49.96% |
Strategic Sustainability Focus
The Board-approved Risk Management Committee oversees sustainability matters. The company identified sustainable investing, customer satisfaction, and climate efficiency as material issues. Initiatives include a 25 KVA rooftop solar plant at the Head Office and LED lighting transitions. CSR activities focused on healthcare, education, and environment, benefiting over 6,000 individuals across designated aspirational districts in Gujarat, Rajasthan, Jharkhand, and Madhya Pradesh.
Historical Stock Returns for Canara HSBC Life Insurance Company
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.75% | -1.22% | +0.96% | -1.91% | +33.47% | +33.47% |
How might the absence of an independent assurance provider for the FY 2025-26 BRSR impact investor confidence and the company's ESG ratings compared to peers who utilize third-party verification?
Given that renewable energy still constitutes a small fraction of total consumption, what specific roadmap or capital expenditure plans has Canara HSBC Life outlined to significantly increase its green energy mix in the coming fiscal years?
With employee turnover remaining high at 46.68% despite a slight decline, what strategic HR interventions or retention policies is the company implementing to stabilize its workforce and reduce recruitment costs?
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