R Systems International has announced the launch of GCC Copilot, a transformative AI-assisted service designed to help mid-market and large enterprises establish and optimize Global Capability Centers. The company has also expanded its global footprint with a new facility in Mexico and enhanced operations in Romania, strengthening its ability to serve customers across North America and Europe.

GCC Copilot Service Launch

Built on R Systems' two decades of proven multi-model GCC experience with SaaS scale-ups and Fortune 100 companies, GCC Copilot represents a proprietary framework and accelerator designed to empower businesses. The service offers a low-risk, agile, and AI-infused roadmap to help enterprises build and scale high-impact GCCs.

The service delivers outcome-driven GCC setup with product expertise, automation-first strategies, assisted runbooks, and seamless scalability. Key capabilities include productivity from day one through AI-powered frameworks that automate operational decision-making, OKR tracking, and talent productivity metrics.

Global Expansion Strategy

R Systems has expanded its global delivery capabilities with the launch of a new delivery center in Mexico, complementing its proven success in India and Romania. This expansion comes as the company reported a three-fold increase in demand from customers globally wanting to set up GCCs over the past year.

The Mexico center strengthens R Systems' ability to accelerate digital transformation and foster continuous innovation for clients, particularly benefiting U.S.-based companies through extended teams operating in similar time zones.

Market Context and Growth

According to the announcement, India is projected to exceed 2,400 GCCs by 2030, while Eastern Europe hosts approximately 1,500 GCCs across Romania, Poland, Czech Republic, and Hungary. In Mexico, the business process outsourcing market volume is expected to reach $5.93 billion by 2030.

Pareekh Jain, Founder and CEO of tech advisory firm EIIRTrend, noted that enterprises are reshaping their global delivery strategies to embed AI, automation, and product engineering at the core to drive efficiency and accelerate innovation.

Leadership Perspective

Nitesh Bansal, MD & CEO at R Systems, emphasized the transformative nature of the GCC Copilot service: "With GCC Copilot, we're helping organizations build AI-first, cloud-native, and product-centric operations from day one. It's not just about launching a capability center, but architecting a future-ready business model."

Bansal also highlighted the strategic importance of the expansion: "Countries such as India and Romania are no longer just delivery hubs; they are at the forefront of global innovation. The addition of Mexico gives us a stronghold in yet another time zone, to drive continuous innovation and deliver greater agility for our customers worldwide."

R Systems International has successfully completed the acquisition of Novigo Solutions, a strategic move designed to strengthen the company's global digital engineering capabilities and artificial intelligence expertise. This acquisition marks a significant step in R Systems' expansion strategy within the competitive technology services sector.

Strategic Acquisition Details

The completion of this acquisition represents R Systems International's commitment to enhancing its technological capabilities and market position. Novigo Solutions brings specialized expertise in digital engineering and AI technologies, which will complement R Systems' existing service portfolio.

Enhanced Capabilities and Market Position

Through this acquisition, R Systems International aims to:

• Strengthen its global digital engineering capabilities
• Expand artificial intelligence and machine learning expertise
• Enhance service offerings to existing and potential clients
• Improve competitive positioning in the technology services market

The integration of Novigo Solutions' specialized skills is expected to create synergies that will benefit both companies' operational capabilities and market reach.

Industry Impact

This acquisition reflects the broader trend in the technology sector where companies are actively seeking to enhance their AI and digital engineering capabilities. For R Systems International, the addition of Novigo Solutions' expertise represents an opportunity to deliver more comprehensive technology solutions to clients across various industries.

The successful completion of this acquisition demonstrates R Systems International's strategic focus on growth through targeted acquisitions that align with current market demands for advanced digital engineering and artificial intelligence capabilities.