Paytm Launches AI-Powered Soundbox and CEO Announces Pivot to AI
One 97 Communications, operating as Paytm, has introduced the Paytm AI Soundbox, an AI-enabled device for merchants. The Soundbox offers features like an AI assistant, real-time insights, and supports multiple payment methods. Paytm's CEO, Vijay Shekhar Sharma, announced plans to focus on AI as his next major business venture, emphasizing the need for India to invest heavily in AI innovation.

*this image is generated using AI for illustrative purposes only.
One 97 Communications , operating under the brand Paytm, India's leading fintech company, continues to innovate in the payment processing and personal finance sectors. The company has recently introduced the Paytm AI Soundbox at the Global Fintech Festival, an artificial intelligence-powered device designed to help small and medium enterprises manage daily operations and payments.
AI-Enabled Soundbox for Merchants
One 97 Communications has unveiled India's first AI-enabled Soundbox, transforming the traditional payment alert device into an intelligent business partner for merchants. Here are its key features:
Feature | Description |
---|---|
AI Assistant | Interacts with merchants in 11 Indian languages |
Real-time Insights | Provides instant summary and business performance insights |
Voice and Screen Interface | Includes dual screens for easy interaction and instant updates |
Payment Methods | Supports dynamic QR codes, tap and insert card transactions |
Connectivity | Works on both 4G and WiFi |
Operating System | Android-based for flexibility and scalability |
The Paytm AI Soundbox is designed to benefit a wide range of businesses, from neighborhood stores and cafés to retail chains, by providing financial intelligence and simplifying operations.
AI-First Approach and Future Plans
Vijay Shekhar Sharma, Founder & CEO of One 97 Communications, emphasized the company's commitment to AI innovation, stating that they are entering the 'intelligence age' with AI-first products designed to make artificial intelligence accessible for every business.
In a significant announcement at the Global Fintech Fest in Mumbai, Sharma revealed his intention to focus on artificial intelligence as his next major business venture. He plans to soon announce a new AI-focused brand, highlighting the critical importance of AI in future business development.
Sharma expressed concern about India's current position in AI adoption, describing it as experiencing only a 'cool breeze of AI' compared to the 'storm brewing' in the Bay Area of the United States. He urged Indian entrepreneurs to invest heavily in AI innovation, stating he would put all available resources into AI development.
Looking Ahead
As India enters what One 97 Communications calls the "intelligence revolution," the company is positioning itself at the forefront of AI-enabled financial technology. The launch of the AI Soundbox represents a significant step in the company's mission to serve India's small business network, including local kirana stores, cafés, and retail chains.
The introduction of the AI Soundbox and Sharma's commitment to AI development underscore One 97 Communications' ongoing efforts to innovate in the fintech space, building on its history of pioneering mobile payments and QR code technology in India. As the company continues to develop AI-first products and explore new AI ventures, it aims to create technology that builds trust, enhances efficiency, and empowers millions of users and merchants to manage their finances with confidence, while also pushing India to the forefront of global AI innovation.
Historical Stock Returns for One 97 Communications
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
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-0.75% | +5.90% | -0.06% | +47.13% | +68.98% | -20.75% |