IRCTC has announced a significant change in its leadership team. The Ministry of Railways has approved the appointment of Shri Manoj Kumar Sharma as the new Director of Catering Services for IRCTC.

Key Details of the Appointment

Background and Context

This appointment comes after a series of announcements regarding the entrustment of additional charge for the position of Director (Catering Services) at IRCTC. The company had previously made related disclosures to the stock exchanges on July 22, August 1, and September 9, 2025.

Official Communication

The Ministry of Railways, Government of India, conveyed this decision through a letter (No. 2024/E(O)II/40/15) dated September 19, 2025. The letter states that the Competent Authority has approved Sharma's appointment to the post on an immediate absorption basis.

Next Steps

IRCTC has informed the stock exchanges that the exact date when Shri Manoj Kumar Sharma will assume charge as Director (Catering Services) will be communicated in due course.

Company Compliance

This announcement was made by IRCTC in compliance with Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The information was shared with both the BSE Limited and the National Stock Exchange of India Limited.

As IRCTC continues to play a crucial role in India's railway catering and tourism sector, this appointment is expected to bring fresh perspectives to its catering services division.

IRCTC has announced significant changes to its online ticket booking system and reported positive financial results, showcasing the company's commitment to enhancing user experience and maintaining strong financial performance.

New Online Ticket Booking Rule

Starting October 1, IRCTC will implement a new rule for online ticket bookings:

• The first 15 minutes after general reservations open will be exclusively reserved for Aadhaar-linked users on IRCTC's website and app.
• This priority window aims to streamline the booking process for verified users.
• Railway counter bookings will remain unchanged, ensuring accessibility for all passengers.
• Booking agents will face a 10-minute restriction when reservations open, potentially reducing bulk bookings.

Financial Performance Highlights

IRCTC has reported strong financial results for the recent quarter:

The company's growth was primarily driven by:

• E-ticketing segment: 9.00% increase
• Tourism segment: 21.00% growth

Strategic Developments

IRCTC has made significant strides in expanding its services and revenue streams:

1. Payment Aggregator Approval: The company received RBI approval for IRCTC Payments Ltd. to operate as an online payment aggregator. This move is expected to capture railway and government-linked transactions, potentially boosting IRCTC's revenue.

2. Technology-Driven Diversification: CMD Sanjay Kumar Jain outlined plans for leveraging technology, including:

   • AI monetization initiatives
   • Approval for four new plants, expanding IRCTC's operational capacity

These strategic moves demonstrate IRCTC's focus on innovation and diversification to maintain its growth trajectory in the evolving digital landscape of India's railway and tourism sectors.

The combination of user-centric booking policies, strong financial performance, and forward-looking initiatives positions IRCTC to continue its role as a key player in India's travel and tourism industry.