IRCTC has announced a significant change in its leadership structure, with the Ministry of Railways approving an additional charge for one of its key executives.

New Appointment

Shri Manoj Kumar Sharma, an Indian Railway Traffic Service (IRTS) officer currently serving as Officer on Special Duty/Catering Services (OSD/CS) at IRCTC on deputation, has been entrusted with the additional charge of Director (Catering Services) at IRCTC. This appointment is effective from August 1, 2025.

Terms of Appointment

The Ministry of Railways has specified that Sharma will hold this position:

• In addition to his existing responsibilities
• Until a regular incumbent assumes the role
• Or until further orders, whichever is earlier

Approval Process

The approval for this appointment was granted ex-post facto by the competent authority. This means the decision was formally approved after the effective date of the appointment.

Official Communication

IRCTC, in compliance with Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, has officially informed the stock exchanges about this development. The company secretary, Suman Kalra, issued a formal communication dated September 9, 2025, detailing the appointment.

Impact on IRCTC

This appointment is expected to strengthen IRCTC's catering services division, which is a crucial part of the company's operations. Sharma's experience and expertise in the Indian Railways ecosystem could potentially bring valuable insights to enhance IRCTC's catering offerings.

As IRCTC continues to play a pivotal role in Indian Railways' passenger services, such strategic appointments are likely to be closely watched by investors and industry observers alike.

IRCTC , the e-ticketing and catering arm of Indian Railways, has announced a significant addition to its leadership team. Jagtosh Shukla, an experienced Indian Railway Traffic Service (IRTS) officer, has been appointed as the new Group General Manager for IT-II, effective January 22, 2025.

Seasoned Railway Professional Takes the Helm

Shukla brings a wealth of experience to his new role at IRCTC. With over 16 years of service in Indian Railways, he joins the corporation from his previous position as SG/IRTS, PO/RCT/LKO/NR. His appointment comes as part of a strategic move to strengthen IRCTC's IT capabilities, which are crucial for the company's core e-ticketing operations.

Appointment Details

The appointment was formalized through HRD Officer Order No. 05/2025, dated January 23, 2025. According to the order, Shukla's deputation to IRCTC follows the usual terms and conditions set for such transfers within the railway ecosystem.

Implications for IRCTC

This appointment underscores IRCTC's commitment to enhancing its technological infrastructure. As Group General Manager for IT-II, Shukla is expected to play a pivotal role in overseeing and potentially upgrading the corporation's IT systems, which are integral to its operations in e-ticketing, catering services, and tourism offerings.

Shukla's extensive background in the Indian Railways positions him well to understand the unique challenges and opportunities in IRCTC's technology-driven services. His insights could prove valuable in aligning IT strategies with the broader goals of improving passenger services and operational efficiency.

As IRCTC continues to evolve in the digital age, strengthening its IT leadership is a strategic move that could potentially lead to improved services and innovation in railway-related technology solutions.

The corporation's stakeholders will likely be watching closely to see how this new appointment influences IRCTC's technological direction and service delivery in the coming years.