Datamatics Global Services Limited , a leader in digital technologies, has announced a significant partnership with Well Pharmacy, the UK's largest independent pharmacy chain. This collaboration aims to modernize medication record-keeping for patients in care homes, leveraging Datamatics' AI-powered automation platforms.

Partnership Details

Well Pharmacy, operating over 650 pharmacies across the UK with an annual revenue of approximately £800 million, has signed a long-term contract with Datamatics. The partnership will focus on automating the Medication Administration Record (MAR) process, utilizing Datamatics' intelligent automation products:

• TruCap+: For Intelligent Document Processing (IDP)
• TruBot: For Robotic Process Automation (RPA)

Automation Benefits

The implementation of these AI-powered platforms is expected to bring several advantages:

Scope and Impact

The automation initiative aims to create reliable Monitored Dosage System (MDS) records while enhancing patient safety. Well Pharmacy plans to scale this solution to support over 70,000 patients in care homes, significantly impacting the UK's healthcare landscape.

Strategic Importance

This partnership reinforces Datamatics' position in the global healthcare sector. Notably, Datamatics' Intelligent Automation platform is already empaneled by NHS Shared Business Services in the UK, highlighting its growing influence in the healthcare industry.

Andrew Caplan, Chief Retail Officer from Well Pharmacy, emphasized the critical nature of accuracy in the medical industry and how this partnership provides a flexible, easy-to-use solution ensuring precision while simplifying complex processes.

Mitul Mehta, Chief Marketing Officer at Datamatics, expressed excitement about the partnership, stating, "With our experience in the Healthcare industry, we are confident to deliver the desired benefits of automation including accuracy, efficiency and process compliance."

This collaboration between Datamatics and Well Pharmacy represents a significant step forward in the digital transformation of healthcare services, promising to enhance patient care through innovative technology solutions.

Datamatics Global Services has achieved a significant milestone in the finance and accounting outsourcing (FAO) sector, as revealed in a recent press release. The company has been recognized as a Major Contender by Everest Group in its Finance and Accounting Outsourcing PEAK Matrix® Assessment 2025, marking the sixth consecutive year of this achievement.

Improved Performance and Recognition

Datamatics has demonstrated notable progress in this year's assessment, improving its scores in both Market Impact and Vision & Capabilities categories. This advancement underscores the company's growing influence and expertise in the FAO sector. Additionally, Everest Group has classified Datamatics as a Tier 1 player within the IT+ BPS (Business Process Services) category, further solidifying its position in the industry.

FINATO: Driving Datamatics' Success

At the heart of Datamatics' recognition is its FINATO platform, a comprehensive digital suite that leverages artificial intelligence to transform finance operations. FINATO integrates key financial processes, including:

• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Record-to-Report (R2R)
• Travel & Expense (T&E)
• Contract Management
• Financial Planning & Analysis (FP&A)

The platform's AI-driven enhancements across various modules have been highlighted as a key strength in the Everest Group assessment.

Strategic Partnerships and AI Integration

Datamatics has fortified its position through strategic partnerships with Microsoft and Google. These collaborations have enabled the company to develop advanced AI-powered solutions, including:

• AI-enabled collections
• Predictive insights
• Low-code/no-code UI with mobile access
• AI-powered vendor evaluation and shortlisting
• Automated invoice data extraction

Industry Focus and Client Base

The assessment particularly noted Datamatics' strong experience in serving small and medium-sized businesses (SMB) and mid-market clients, with a pronounced focus on the Manufacturing industry. This specialized approach has contributed to the company's success in the FAO sector.

Executive Insights

Navin Gupta, EVP & Head of Digital Operations at Datamatics, commented on the achievement: "Our inclusion in the FAO PEAK Matrix® Assessment 2025, for the sixth year in a row, shows Datamatics' strong focus on innovation and client success. We bring together our AI-powered Intelligent Automation platforms and deep domain expertise to deliver scalable, productized, and AI-driven solutions that connect well with customers worldwide."

Gupta also emphasized the company's commitment to future innovations, stating, "Going forward, we will continue to empower clients with advanced digital finance solutions that drive growth, improve efficiency, and create measurable business impact."

Industry Recognition

Datamatics' consistent performance in the FAO sector has not gone unnoticed. The company is regularly ranked among the top 10 global vendors for Finance & Accounting by leading industry analysts, cementing its status as a key player in the field.

As businesses continue to seek efficient and intelligent solutions for their financial operations, Datamatics' latest recognition in the Everest Group FAO PEAK Matrix® Assessment 2025 positions the company as a strong contender in the evolving landscape of finance and accounting outsourcing.