IRCTC has announced significant changes to its online ticket booking system and reported positive financial results, showcasing the company's commitment to enhancing user experience and maintaining strong financial performance.

New Online Ticket Booking Rule

Starting October 1, IRCTC will implement a new rule for online ticket bookings:

• The first 15 minutes after general reservations open will be exclusively reserved for Aadhaar-linked users on IRCTC's website and app.
• This priority window aims to streamline the booking process for verified users.
• Railway counter bookings will remain unchanged, ensuring accessibility for all passengers.
• Booking agents will face a 10-minute restriction when reservations open, potentially reducing bulk bookings.

Financial Performance Highlights

IRCTC has reported strong financial results for the recent quarter:

The company's growth was primarily driven by:

• E-ticketing segment: 9.00% increase
• Tourism segment: 21.00% growth

Strategic Developments

IRCTC has made significant strides in expanding its services and revenue streams:

1. Payment Aggregator Approval: The company received RBI approval for IRCTC Payments Ltd. to operate as an online payment aggregator. This move is expected to capture railway and government-linked transactions, potentially boosting IRCTC's revenue.

2. Technology-Driven Diversification: CMD Sanjay Kumar Jain outlined plans for leveraging technology, including:

   • AI monetization initiatives
   • Approval for four new plants, expanding IRCTC's operational capacity

These strategic moves demonstrate IRCTC's focus on innovation and diversification to maintain its growth trajectory in the evolving digital landscape of India's railway and tourism sectors.

The combination of user-centric booking policies, strong financial performance, and forward-looking initiatives positions IRCTC to continue its role as a key player in India's travel and tourism industry.

IRCTC has announced a significant change in its leadership structure, with the Ministry of Railways approving an additional charge for one of its key executives.

New Appointment

Shri Manoj Kumar Sharma, an Indian Railway Traffic Service (IRTS) officer currently serving as Officer on Special Duty/Catering Services (OSD/CS) at IRCTC on deputation, has been entrusted with the additional charge of Director (Catering Services) at IRCTC. This appointment is effective from August 1, 2025.

Terms of Appointment

The Ministry of Railways has specified that Sharma will hold this position:

• In addition to his existing responsibilities
• Until a regular incumbent assumes the role
• Or until further orders, whichever is earlier

Approval Process

The approval for this appointment was granted ex-post facto by the competent authority. This means the decision was formally approved after the effective date of the appointment.

Official Communication

IRCTC, in compliance with Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, has officially informed the stock exchanges about this development. The company secretary, Suman Kalra, issued a formal communication dated September 9, 2025, detailing the appointment.

Impact on IRCTC

This appointment is expected to strengthen IRCTC's catering services division, which is a crucial part of the company's operations. Sharma's experience and expertise in the Indian Railways ecosystem could potentially bring valuable insights to enhance IRCTC's catering offerings.

As IRCTC continues to play a pivotal role in Indian Railways' passenger services, such strategic appointments are likely to be closely watched by investors and industry observers alike.