South Carolina has deployed Tyler Technologies' Resident AI Assistant to provide residents with 24/7 multilingual access to verified state government information. The AI-powered tool, named "Bradley," serves as a centralized conversational gateway, sourcing answers directly from official .gov websites across state agencies. This initiative aims to improve the speed and efficiency of information delivery for more than five million residents across 46 counties.

The statewide launch reflects South Carolina's commitment to expanding digital government services through secure, purpose-built technology. By retrieving information exclusively from verified South Carolina government websites, Bradley ensures residents receive real-time, trusted responses. The solution also provides the state with actionable analytics regarding resident needs, covering areas such as vehicle services, legal and court information, and tax assistance.

Performance Metrics

Since its launch in September 2025, Bradley has demonstrated significant operational impact. The system has handled a substantial volume of inquiries while maintaining high resolution rates and availability.

Operational Impact

The AI assistant's performance data indicates strong adoption and utility. Usage patterns show that 15% of interactions occur on weekends, with significant activity during after-hours periods. Additionally, approximately 6% of interactions are conducted in non-English languages, highlighting the tool's role in serving diverse linguistic needs.

"South Carolina supports more than five million residents across dozens of state agencies, each with its own programs and websites," said Nathan Hogue, state chief information officer for the South Carolina Department of Administration. "Bradley gives residents a single, trusted starting point for government information. Whether they need DMV guidance, court resources, or tax assistance, Bradley helps them find accurate answers in seconds, allowing our staff to focus on more complex service needs."

Strategic Benefits

Tyler Technologies designed the Resident AI Assistant specifically for the public sector, incorporating safeguards and transparency features that exceed traditional chatbot capabilities. By centralizing resident access, the state aims to deliver a more responsive and efficient government experience. The analytics generated by the system enable data-driven improvements to content, processes, and overall service delivery.

"Tyler’s Resident AI Assistant is designed specifically for government, with safeguards, transparency, and analytics that go well beyond a traditional chatbot," said Liz Thomas, president of Tyler’s State & Federal Group. "By centralizing resident access, South Carolina is delivering a more responsive, efficient, and accessible government experience."

Tyler Technologies, Inc. has adopted a Rule 10b5-1 trading plan to repurchase up to $150.0 million of its common stock, signaling confidence in its financial position. The repurchases under this plan are scheduled to commence on June 16, 2026, and will conclude on July 30, 2026. This move utilizes the remaining authorization from the company's broader share repurchase program, which currently stands at $332.7 million as of June 12, 2026.

The share repurchase program was originally established in October 2002 and has undergone multiple amendments through 2026. On February 3, 2026, the Board of Directors authorized the repurchase of up to $1.0 billion of common stock, replacing and superseding all previous authorizations. This authorization does not have a specified expiration date, providing the company with flexibility to execute buybacks at its discretion.

Authorization and Funding

The Board of Directors explicitly authorized the company to enter into one or more Rule 10b5-1 trading plans to facilitate these repurchases. Share repurchases are generally funded using existing cash balances and borrowings under the company's credit facility. The following table outlines the key details of the current repurchase activity and authorization status.

The adoption of the Rule 10b5-1 plan allows Tyler Technologies to repurchase shares during an open trading window without concerns about insider trading regulations, ensuring a structured approach to returning capital to shareholders.