RateGain Travel Technologies has appointed Shobana Vinodh Kailash as Chief Human Resources Officer (CHRO) and Senior Management Personnel (SMP). The Board of Directors approved the appointment via circular resolution on August 24, 2026, effective August 25, 2026.

The appointment follows the resignation of outgoing CHRO Sahil Sharma, effective close of business on August 24, 2026. Sharma will continue to associate with the company until October 8, 2026, to ensure a smooth transition.

Strategic Context for Appointment

Shobana will lead RateGain's global people strategy as the company scales and shapes a workforce ready for an AI-first future. Based in Noida, she will own talent, leadership development, and organizational culture. Her mandate includes ensuring RateGain's culture and capability keep pace with the ambition of its technology as it moves to agentic AI across its platform.

Bhanu Chopra, Founder and Managing Director, RateGain, stated that the company is scaling quickly and putting AI at the heart of both what it builds and how it works. He noted that Shobana has led diverse teams through similar growth at top technology companies.

Leadership Transition Details

The change in senior management was disclosed pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The Nomination and Remuneration Committee recommended the appointment to the Board.

Sharma served as CHRO for ten years, contributing to the company’s IPO and five acquisitions. His resignation letter cited personal growth and gratitude for the opportunities provided during his tenure. Bhanu Chopra thanked Sharma for building the people function from the ground up since joining in 2016 and guiding the team through the public listing in 2021.

New CHRO Profile

Shobana Vinodh Kailash brings over 25 years of experience in building people functions across global organizations. Her background includes leadership roles at Hubilo, Freshworks, Amazon, Fidelity Investments, and IQVIA. She holds an Executive MBA from IIM Calcutta. Her expertise spans HR strategy, organizational transformation, talent management, M&A integration, and digital HR across technology, SaaS, financial services, and life sciences sectors.

Shobana stated that RateGain is at an exciting inflection point, citing the evolution into a connected travel-commerce platform, the integration of Sojern, and the continued development of UNO as compelling factors for the next phase of growth.

RateGain Travel Technologies Limited has submitted its Business Responsibility and Sustainability Report (BRSR) for FY26 to the stock exchanges. The filing outlines the company's performance across environmental, social, and governance parameters, highlighting a sharp decline in resource intensity metrics.

The report confirms that exports contributed 81.02% of total turnover during the period. The company reported a turnover of ₹2,932.1 crore and a net worth of ₹14,266.2 crore, making Corporate Social Responsibility (CSR) applicable under Section 135 of the Companies Act, 2013.

What the Numbers Show

A significant divergence appears in the company's operational efficiency metrics versus absolute consumption. While total energy consumption from non-renewable sources rose from 838.05 GJ in FY25 to 1,040.14 GJ in FY26, the energy intensity per rupee of turnover collapsed from 3.98 GJ/crore INR to 0.42 GJ/crore INR. Similarly, water withdrawal dropped sharply from 26,885 kilolitres to 8,151 kilolitres, driving water intensity down from 127.80 KL/crore INR to 1.1 KL/crore INR. This indicates that revenue growth significantly outpaced resource consumption, improving operational leverage despite higher absolute utility usage.

Environmental Metrics

The company operates primarily from leased premises in Noida, which is LEED Gold certified. Total greenhouse gas emissions (Scope 1 and 2) were recorded at 202 tCO2e (13.61 tCO2e Scope 1 and 188.39 tCO2e Scope 2), compared to 173.34 tCO2e in the prior year. Waste generation decreased to 1.10 metric tonnes from 2.42 metric tonnes in FY25. The company reported zero liquid discharge at its office location.

Social and Governance Disclosures

As of March 31, 2026, the company employed 759 individuals, with 23% being female. Women hold 33.33% of Board seats but represent 0% of Key Managerial Personnel. The employee turnover rate for permanent staff stood at 29.28%, up from 16.10% in FY25. Spending on employee well-being measures was 0.88% of total revenue, down from 1.10% previously.

The report noted 14,354 customer complaints received during FY26, with 31 pending resolution at year-end, compared to 5,961 complaints and 73 pending in FY25. No fines or penalties were paid to regulators or law enforcement agencies.