Ramco Systems marked three decades of operations in Malaysia by previewing a new AI-native enterprise platform designed to shift software from a system of record to one of intelligence and action.

Milestone event and platform introduction

The 'Ramco Now & Next' event served as the backdrop for Ramco Systems to celebrate its presence in the region since 1996 while unveiling its latest technology initiative. The company positioned the new platform as the third major rebuild in thirty years, aiming to automate the assembly of information so businesses can act on it faster.

Strategic focus on AI-driven enterprise software

The new platform is designed to move away from software that requires manual logging and interpretation. Instead, it surfaces attention points and drafts actions for human approval. A keynote walkthrough demonstrated how the system could identify projected stock shortfalls across multiple warehouses and prepare replenishment requests automatically.

Abinav Raja, Managing Director, Ramco Systems, stated that businesses are not short of information but lack time to assemble it. The platform aims to handle this assembly while leaving judgment to humans.

Operational examples and scale

Payroll processing illustrates the practical application: monthly cycles give way to continuous validation with anomalies flagged as they arise. Ramco currently processes payroll for more than 100,000 employees every month across more than 50 Malaysian organisations in over 15 industries. Kuala Lumpur serves as a regional support hub for HR and Global Payroll, with Singapore acting as the Asia headquarters.

Sandesh Bilagi, Chief Executive Officer, Ramco Systems, emphasized that the company has spent thirty years solving critical customer problems. He noted that many recognized clients started with Ramco decades ago.

Client recognition and case studies

The event highlighted long-standing relationships with key Malaysian clientele:

• Valiram Group: A luxury retail specialist with more than 600 stores across Southeast Asia and Oceania. As Ramco's first retail customer in the region, Valiram used an integrated solution to replace disparate HRIS systems working in silos across countries.
• Hitachi Energy: Used Ramco to build a unified payroll model spanning 20 countries and 8,000 employees, empowering retained payroll resources across borders.
• Aurecon: An Asia Pacific engineering consultancy that went live on Ramco Payce this year. It replaced legacy payroll processes across seven Asian markets, including Malaysia, with a single consolidated service covering gross/net pay calculations and statutory compliance.

What the Numbers Show

The scale of Ramco's existing operations in Malaysia provides a significant testing ground for the new platform. Processing payroll for over 100,000 employees across 50+ organizations indicates deep penetration in the region's HR tech landscape. This established base allows the company to leverage domain knowledge built over three decades to refine the AI-native features before broader regional rollout.

Ramco Systems has signed a Memorandum of Understanding (MoU) with Safran Helicopter Engines to enable seamless integration of engine data, enhancing maintenance operations for helicopter operators.

Partnership overview

The agreement focuses on integrating Safran's engine data directly into Ramco Aviation Software. This collaboration aims to automate the flow of engine information post-shop visits into the Maintenance Information System (MIS), thereby reducing manual data entry and improving data accuracy.

Key highlights

• Ramco Systems enters an MoU with Safran Helicopter Engines for engine data integration
• The partnership enables automatic ingestion of engine configuration, usage metrics, and maintenance events
• Operators will benefit from reduced manual work and improved data consistency in maintenance planning
• The collaboration includes joint evaluation of data exchange formats and operational processes

Strategic impact

Sam Jacob, Executive Vice President & SBU Head – Aviation, Aerospace and Defense at Ramco Systems, stated that the partnership connects OEMs and operators through a single digital backbone. He noted that Safran gains richer engine maintenance data while operators receive OEM information directly into their systems, cutting manual work.

Ramco Aviation Software is trusted by over 24,000 users to manage more than 4,000 aircraft globally. The platform serves over 90 aviation organizations, including top airlines, third-party MROs, large helicopter operators, and defense organizations.