Muthoot Finance Limited has filed its Business Responsibility and Sustainability Report (BRSR) for the financial year 2025-26 with the stock exchanges, as communicated via reference SEC/MFL/SE/2025/6708 dated August 7, 2026. The report, signed by Company Secretary Rajesh A (ICSI Membership No. FCS 7106), is prepared on a standalone basis and covers the period April 01, 2025 to March 31, 2026. Independent reasonable assurance on BRSR Core Indicators has been obtained from Tibu & Niyas, Chartered Accountants, Edappally, Kochi.

Company Overview and Operational Footprint

Muthoot Finance Limited, incorporated in 1997 and registered at NH Bypass, Palarivattom, Kochi 682 028, operates as a Non-Banking Financial Company (NBFC) with its primary business activity classified under Non-Banking Financial Services, which accounts for 96.35% of its total turnover. The company's paid-up capital stands at ₹4,01,46,84,760. Its CSR-applicable turnover is reported at ₹2,75,999 million, with a net worth of ₹3,77,340 million.

The company maintains an extensive domestic network, with no international operations:

The company serves a diverse customer base including small business owners, vendors, traders, farmers, and salaried individuals, with retail Gold Loans as its primary offering, supplemented by unsecured personal and business loan products.

Workforce and Employee Well-Being

As at the end of FY 2025-26, Muthoot Finance Limited reported a total permanent employee strength of 31,613, with no workers engaged as defined under the BRSR framework, given the nature of its financial services operations.

The Board of Directors comprised 15 members as on March 31, 2026, with 1 female director representing 6.66% of the board. Among Key Management Personnel (KMP), 2 positions were held with no female representation. On employee well-being, 19,714 permanent employees (62.36%) were covered under health insurance. All 8,278 female permanent employees (100%) were covered under maternity benefits, with non-ESI covered employees eligible for maternity expense reimbursement up to ₹25,000.

The company also provides compensatory support in the event of employee demise:

Median remuneration data for the reporting period is as follows:

Governance, Ethics, and Sustainability Framework

The highest authority for Business Responsibility policy implementation is George Alexander Muthoot, Managing Director (DIN: 00016787). The Board approved a circular resolution on January 28, 2026, merging the ESG Committee with the Corporate Social Responsibility Committee, forming a reconstituted CSR and Sustainability Committee. This committee, effective as on March 31, 2026, is chaired by Mr. C A Mohan (Independent Director) and includes Mr. George Muthoot George, Mr. George Alexander Muthoot, Mr. Ravindra Pisharody, and Mr. K.V Eapen.

Policies covering all nine NGRBC principles have been approved by the Board and translated into procedures, extending to value chain partners. Performance against these policies is reviewed quarterly by the Managing Director. The company enforces a zero-tolerance Anti-Bribery and Anti-Corruption Policy applicable to all employees, contractual staff, trainees, interns, and third-party stakeholders.

During FY 2025-26, the company received monetary penalties from stock exchanges under Principle 1:

No cases of corruption, conflicts of interest, or anti-competitive conduct were reported during FY 2025-26.

CSR Initiatives and Stakeholder Engagement

Muthoot Finance Limited's CSR initiatives have positively impacted over 700,000 beneficiaries nationwide, spanning healthcare, education, sustainable housing, economic upliftment, livelihood creation, and ecological conservation. Key beneficiary data from CSR projects includes:

CSR spending in designated aspirational districts included projects in Tamil Nadu (Ramanathapuram & Virudhunagar), Hyderabad (Y.S.R. Kadapa), Odisha (Koraput), Jharkhand (Hazaribagh), Uttar Pradesh (Fatehpur), and Uttarakhand (Haridwar).

The company is affiliated with 4 trade and industry chambers, including the Federation of Indian Chamber of Commerce & Industries, Association of Gold Loan Companies, Confederation of Indian Industry, and Kerala Non-Banking Finance Companies Association.

Environmental Commitments and Data Protection

Muthoot Finance Limited's environmental initiatives include a 3.75 MW windmill in Tamil Nadu supplying clean electricity to the grid for over 18 years, solar capacity expansion through CSR projects, replacement of diesel generators with battery inverters, and procurement of refurbished laptops and pre-owned office furniture. The company's primary Data Centre is located in Bangalore, with a secondary Disaster Recovery facility at Info Park, Kochi, both achieving a Recovery Point Objective (RPO) and Recovery Time Objective (RTO) of 15 minutes.

On data protection, the company reported NIL instances of data breaches during FY 2025-26. The company's cybersecurity framework includes multi-layered controls such as firewalls, endpoint protection, access controls, MFA, PAM, DLP, and continuous SOC monitoring, aligned with CERT-IN and RBI guidelines. Consumer grievances are addressed through a structured multi-tier redressal mechanism, with complaints acknowledged within three working days and records retained for ten years post-resolution.

Muthoot Finance has received an ongoing Forex License from the Reserve Bank of India (RBI), authorizing the company to provide broader remittance options to its customers. This regulatory approval represents a notable development in the company's financial services offerings.

RBI Forex License Grant

The RBI has granted Muthoot Finance an ongoing Forex License, a key regulatory clearance that enables the company to expand its remittance-related services. This license positions the company to serve customers seeking foreign exchange and remittance solutions under a formally recognized framework.

Significance of the Development

The receipt of this ongoing Forex License from the RBI underscores Muthoot Finance's commitment to expanding its suite of financial services. With this authorization, the company is now equipped to offer a more comprehensive range of remittance products and solutions to its customer base. The license reflects the company's compliance with regulatory requirements set forth by the central bank for entities operating in the foreign exchange domain.