Infosys has achieved recognition as a Leader in the inaugural edition of The Forrester Wave: AI Technical Services, Q4 2025 report, positioning the global technology services company among the top performers in the artificial intelligence technical services landscape. The recognition underscores Infosys' comprehensive AI capabilities and its ability to drive enterprise-scale digital transformation for clients worldwide.

Strong Performance Across Key Evaluation Criteria

The Forrester evaluation highlighted Infosys' exceptional performance across multiple dimensions of AI technical services. The company achieved the second highest ranking in the strategy category, demonstrating its AI-first approach and commitment to helping global enterprises accelerate AI adoption while ensuring regulatory compliance and operational efficiency.

Distinguished Capabilities in AI Technical Services

According to the Forrester evaluation, Infosys stands out among its peers for several key capabilities that set it apart in the competitive landscape. The report specifically recognized the company's strengths in frontier AI models, AI workload optimization, edge and IoT integration, and comprehensive AI lifecycle management.

The evaluation noted that Infosys' global scale and size enable the company to support global enterprises through the complexities of sovereignty laws and industry regulations. Forrester's assessment also highlighted that customers find Infosys to be a great partner with knowledgeable resources, reflecting the company's ability to deliver value through its extensive talent pool and expertise.

Infosys Topaz: Driving AI-First Transformation

Through Infosys Topaz, the company's AI-first offering powered by generative AI technologies, Infosys enables clients to build secure, scalable, and responsible AI solutions across various industries. The platform represents the company's strategic approach to embedding AI into traditional service lines, reducing operational complexity for enterprises that have not yet successfully incorporated AI into their organizations.

Balakrishna D. R. (Bali), Executive Vice President and Global Services Head for AI and Industry Verticals at Infosys, emphasized the significance of this recognition: "We are honored to be recognized as a Leader in the inaugural Forrester Wave: AI Technical Services, Q4 2025. We believe this recognition reflects our continued investments in talent, innovation, AI assets, and IPs, while being responsible."

Global Reach and Enterprise Impact

The recognition comes as Infosys continues to expand its global footprint, serving clients in 63 countries with a workforce of over 330,000 professionals. The company's comprehensive approach to AI transformation, coupled with its geographic presence and scale, positions it as a strong candidate for organizations seeking AI partnership for global enterprise initiatives.

Alvin Nguyen, Senior Analyst at Forrester, noted in the evaluation that "Infosys is driving its AI-first mantra by embedding AI into traditional service lines to reduce the operational complexity of AI transformation for enterprises." The analyst further highlighted that Infosys' AI-infused service lines provide a familiar approach to AI transformation, particularly beneficial for existing customers navigating digital transformation initiatives.

Infosys Finacle has announced a comprehensive partnership with Producers Savings Bank Corporation in the Philippines to modernize the bank's technology landscape through upgraded digital banking solutions. The collaboration, announced on March 25, 2026, will implement the latest version of Finacle Core Banking Solution and Finacle Origination Solution to enhance the bank's lending capabilities for small and medium enterprises (SMEs) and retail customers.

Partnership Details and Scope

The partnership builds on a decade-long association between Infosys Finacle and Producers Bank, marking a significant milestone as the bank celebrates its 30th anniversary. The modernization initiative focuses on strengthening the bank's digital foundation, enhancing operational resilience, and unlocking new capabilities for broader and more personalized financial services.

Technology Implementation and Benefits

The upgraded Finacle platform will enable Producers Bank to significantly scale its lending operations through a fully digital loan management platform. Key improvements include automated onboarding processes, faster turnaround times for loan processing, and enhanced staff productivity. The comprehensive API suite accompanying the platform will facilitate seamless integration with the fintech ecosystem, enabling faster innovation and quicker rollout of new offerings for underbanked and unbanked communities.

Executive Perspectives

Andres M. Cornejo, Vice-Chairman and Chief Executive Officer of Producers Bank, emphasized the partnership's significance: "Our decade-long association with Infosys Finacle has been pivotal to our modernization journey. As we celebrate 30 years as an institution, this modernization initiative will further strengthen our digital capabilities, enabling us to provide real-time banking services for our growing client base and scale our lending business with greater confidence."

Sajit Vijayakumar, Chief Executive Officer of Infosys Finacle, highlighted market opportunities: "As the Philippine banking sector accelerates its digital shift, the lending ecosystem is seeing unprecedented opportunities for scale. Given our decade-long association with Producers Bank, we are delighted to provide a modern foundation for its next phase of transformation and expansion."

Strategic Market Impact

This partnership reinforces Infosys Finacle's presence in the Southeast Asian banking technology sector and demonstrates the company's commitment to supporting financial institutions in their digital transformation journey. The collaboration positions Producers Bank to capitalize on market opportunities in the rapidly evolving Philippine banking landscape while reinforcing its position as a leading thrift bank focused on financial inclusion and community growth.