Hinduja Global Solutions Limited has filed its Business Responsibility and Sustainability Report (BRSR) for FY26 with the Bombay Stock Exchange and the National Stock Exchange of India. The filing, dated September 1, 2026, outlines the company’s performance against the National Guidelines on Responsible Business Conduct (NGRBC) principles. It covers governance structures, employee welfare metrics, and environmental data for the period ending March 31, 2026.

The report is based on standalone figures. Hinduja Global Solutions operates primarily through two business segments: Business Process Management Services (BPM) and Digital Media. BPM accounts for 59.43% of turnover, while Digital Media contributes 40.57%. The company serves customers across 15 Indian states and nine international countries. Exports constitute 21.85% of total turnover.

Governance and Leadership

The Risk Management and ESG Committee oversees sustainability-related decision-making. The committee is chaired by Independent Director Ms. Bhumika Batra, with Mr. Pradeep Udhas and Mr. Amit Saharia as members. Policies covering anti-bribery, conflict of interest, diversity, equity, and inclusion (DEI), and human rights have been approved by the Board. These policies extend to value chain partners where applicable.

No disciplinary actions were taken against directors, key managerial personnel (KMPs), employees, or workers for bribery or corruption during FY26. Similarly, no complaints regarding conflicts of interest were received from directors or KMPs. The company reported zero instances of fines or penalties from regulators or law enforcement agencies.

Employee Welfare and Diversity

As of the end of FY26, Hinduja Global Solutions employed 11,296 individuals, comprising 6,344 permanent employees and 4,952 non-permanent staff. Women constitute 44% of the total workforce. The company reports a permanent employee turnover rate of 60% in FY26, up from 36% in FY25 and 38% in FY24.

Health insurance covers 91% of permanent employees, while accident insurance coverage stands at 100%. Parental leave retention rates show that 85% of female permanent employees who took leave were retained, compared to 25% of male employees. The company spent 1.10% of total revenue on employee well-being measures, an increase from 1.07% in the previous year.

Environmental Impact

Total energy consumption rose to 48,266.84 GJ in FY26 from 41,423.50 GJ in FY25. This increase was driven entirely by non-renewable sources, with electricity consumption accounting for the majority of usage. Renewable energy consumption remained at zero.

Greenhouse gas emissions data reveals:

Scope 2 emissions, primarily from purchased electricity, dominate the carbon footprint. Waste generation increased significantly, with e-waste rising to 16.81 metric tonnes from 6.08 metric tonnes in FY25. The company manages e-waste through authorized third-party vendors.

What the Numbers Show

A notable divergence exists between revenue-linked spending and workforce stability metrics. While spending on employee well-being increased marginally from 1.07% to 1.10% of revenue, the permanent employee turnover rate surged by 24 percentage points to 60% in FY26. This sharp rise in attrition contrasts with the stable investment in welfare programs, suggesting potential challenges in retention beyond financial or benefit-related factors.

Additionally, related-party transactions remain significant. Sales to related parties accounted for 36% of total sales, unchanged from FY25. Purchases from related parties stood at 6%, down from 7% in the prior year. All loans and advances, as well as investments, were directed toward related parties.

Hinduja Global Solutions Limited ( Hinduja Global Solutions ) has scheduled its 31st Annual General Meeting (AGM) for September 25, 2026. The meeting will commence at 5:00 pm and will be held via Video Conferencing or Other Audio-Visual Means (OAVM).

The company issued this intimation on September 1, 2026, in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. This disclosure ensures that shareholders who have not registered their email addresses with the company, Registrar and Transfer Agent (RTA), or Depository Participants are informed of the upcoming corporate action.

Accessing the Annual Report

In accordance with Regulation 36(1) of the SEBI Listing Regulations, electronic copies of the AGM notice and the Annual Report for Financial Year 2025-26 (FY26) have been emailed to shareholders with registered email addresses. For those without registered emails, the documents are accessible via a dedicated weblink and QR code provided in the communication.

Shareholders can also view these documents on the websites of NSDL, BSE Limited, and the National Stock Exchange of India Limited. Physical copies of the Annual Report are available upon request by writing to the investor relations department with the relevant Folio Number or DP ID-Client ID.

Shareholder Updates

Shareholders holding shares in physical mode are requested to register or update their email addresses, communication addresses, bank details, and nomination details by contacting the RTA. Those holding shares in dematerialized mode should coordinate with their respective Depository Participants for any necessary updates.