Hinduja Global Solutions has been recognized as a Leader in NelsonHall's 2025 NEAT Evaluation for Transforming Business Operations with GenAI, specifically in the developing custom GenAI solutions segment. This recognition validates the company's strong positioning in both delivering immediate value through GenAI transformation and meeting future client requirements as part of its broader Intelligent Experience strategy.

Recognition and Platform Capabilities

The evaluation highlights HGS's modular agentic AI enterprise platform, HGS Agent X®, which integrates comprehensive GenAI capabilities designed to create custom solutions for clients' specific use cases. The platform encompasses multiple advanced features that enable tailored business transformation.

Industry Expert Recognition

Mike Smart, Senior Analyst – Digital Transformation Technologies and Services at NelsonHall, emphasized HGS's strategic approach to GenAI implementation. According to Smart, HGS focuses on identifying high-impact opportunities and re-engineering processes rather than simply layering GenAI onto existing workflows, avoiding the automation of existing inefficiencies. The company's methodology emphasizes rapid prototyping and co-creation, supported by its AI Lab, Customer Advisory Board, and data science team.

Real-World Implementation Results

HGS has successfully deployed its GenAI-powered Interaction Intelligence solution for a major US-based telecom provider, transforming quality assurance and quality monitoring processes with human-in-the-loop automation. The implementation delivered measurable business outcomes across multiple operational metrics.

Leadership Perspective and Methodology

Venkatesh Korla, Global CEO of HGS, highlighted the company's commitment to practical GenAI innovation within robust guardrails, enabling clients to move forward confidently on their transformation roadmap. The company employs a disciplined Realized AI methodology that focuses on co-creating solutions while de-risking client investments through clear ROI demonstration.

Company Profile and Financial Performance

HGS operates as a global provider of technology, AI, and business services, maintaining approximately 18,000 employees across 10 countries and 30 delivery centers. For the year ended March 31, 2025, HGS reported total income of Rs. 4,958.8 crore (US$586.1 million). The company also operates NXTDIGITAL, India's premier digital media distribution company, serving over 4.8 million customers across 1,500 cities and towns as part of the multi-billion-dollar Hinduja Group.

Hinduja Global Solutions Limited has filed its quarterly compliance certificate with stock exchanges, confirming adherence to SEBI regulations for dematerialization processes during the quarter ended March 31, 2026.

Regulatory Compliance Submission

The company submitted its confirmation certificate under Regulation 74(5) of the SEBI (Depositories and Participants) Regulations, 2018 to both BSE Limited and National Stock Exchange of India Limited on April 07, 2026. The submission was signed by Narendra Singh, Company Secretary, and filed under the company's scrip code 532859 on BSE and symbol HGS on NSE.

Certificate Details and Compliance Confirmation

KFin Technologies Limited, serving as the company's Registrar and Transfer Agent, issued the compliance certificate dated April 4, 2026. The certificate confirms that all regulatory requirements under SEBI regulations have been met during the specified quarter.

Dematerialization Process Compliance

KFin Technologies confirmed compliance with several key regulatory requirements for dematerialization processes. The registrar certified that all actions were completed within the mandated 15-day timeframe upon receipt of share certificates from Depository Participants.

The compliance activities included:

• Confirmation of dematerialization requests through proper approval or rejection processes
• Verification that dematerialized shares remain listed on stock exchanges where previously issued shares are traded
• Proper mutilation and cancellation of physical share certificates received from Depository Participants
• Accurate substitution of depository names as registered owners in company records

Regulatory Framework and Certification Process

The certificate was issued under Regulation 74(5) of SEBI (Depositories and Participants) Regulations, 2018, which mandates quarterly compliance reporting for dematerialization activities. KFin Technologies, operating from its operations center in Hyderabad and registered office in Mumbai, continues to provide certification services to depositories and stock exchanges in accordance with applicable regulations.

The submission demonstrates Hinduja Global Solutions' ongoing commitment to maintaining regulatory compliance and transparent reporting practices in its share transfer and dematerialization processes.