Hexaware Technologies has announced the launch of Agentverse™, an enterprise AI agent platform featuring 600+ ready-to-deploy AI agents designed to help organizations operationalize agentic AI across business and technology functions. The platform addresses a critical market challenge where many enterprises remain stuck in pilot stages without a clear path to scaled AI deployment.

Platform Capabilities and Integration

Agentverse™ provides a governed platform that orchestrates multiple AI agents across enterprise systems, workflows, and communication channels. The platform integrates with core enterprise systems including CRM platforms, IT service management tools, knowledge repositories, data platforms, telephony systems, and collaboration applications.

Through advanced orchestration, AI agents retrieve contextual knowledge, interpret process documentation, automate conversations, and execute operational actions directly within enterprise workflows. Built-in governance capabilities including role-based access controls, audit trails, observability, and policy guardrails ensure agents operate securely and in alignment with enterprise compliance requirements.

Expected Performance Improvements

Organizations deploying Agentverse™ can target significant operational improvements across multiple metrics:

Use Cases and Applications

Agentverse™ supports diverse use cases across customer experience, financial services, manufacturing, retail, and enterprise operations. The platform's agents can resolve customer inquiries, automate reconciliations and regulatory workflows, support demand forecasting and inventory management, and streamline IT, HR, and procurement service operations.

Strategic AI Framework

Agentverse™ is part of Hexaware's broader enterprise AI strategy focused on embedding AI across both technology operations and business processes. Through its AI for IT approach, Hexaware integrates AI across the technology lifecycle—including software development, digital assurance, data platforms, SaaS ecosystems, IT operations, and application management services.

In application management services, AI-powered discovery tools map application estates, dependencies, infrastructure, and usage patterns to accelerate service transitions, while predictive incident management, intelligent automation, and enhanced observability improve operational performance.

Leadership Perspective

"Agentverse™ is how we take autonomy into day-to-day operations. Clients can move beyond pilots to measurable results in cycle time, accuracy, and customer satisfaction," said R Srikrishna, CEO & Executive Director, Hexaware Technologies.

Siddharth Dhar, President & Global Head – Artificial Intelligence, Hexaware Technologies, added: "Hexaware's Agentverse™ is built for outcomes and scale. We standardize how agents connect to enterprise platforms, enforce policy, and prove value with clear KPIs, so customers can expand from one use case to many."

Hexaware technologies has achieved recognition in the S&P Global Sustainability Yearbook 2026, marking a significant milestone in the company's sustainability journey. The global provider of digital and IT solutions ranked in the top 10% of its industry in the 2025 S&P Global Corporate Sustainability Assessment, demonstrating strong performance across environmental, social, and governance parameters.

Assessment Performance and Industry Standing

The company's achievement reflects rigorous evaluation standards, with Hexaware Technologies scoring 83 out of 100 as of February 11, 2026. The assessment results highlight the company's commitment to sustainable business practices and responsible operations.

Exclusive Recognition Criteria

Inclusion in the S&P Global Sustainability Yearbook represents a highly selective achievement. Of more than 9,200 companies assessed in the 2025 Corporate Sustainability Assessment, only 848 across 59 industries qualified for inclusion in the yearbook.

To qualify for the yearbook, companies must score within the top 15% of their industry and within 30% of the top-performing company in that industry. The assessment covers environmental, social, and governance performance, evaluated against industry-specific criteria that reflect sector-relevant sustainability priorities.

Leadership Perspective on Achievement

R Srikrishna, CEO and Executive Director of Hexaware, emphasized the company's long-term approach to sustainability. He stated that sustainability represents how the company builds for the future, operating responsibly for clients, investing in people, and managing business operations under rigorous scrutiny. The inclusion in the top decile of the industry validates the company's strategic direction.

Uma Thomas, Chief Risk Officer at Hexaware, highlighted the systematic approach underlying this recognition. She noted that the score reflects the company's serious commitment to governance and risk management as ongoing disciplines, emphasizing that sustainability commitments are made auditable, traceable, and transparent across all business operations.

Future Sustainability Commitments

Hexaware Technologies plans to continue improving its performance across all dimensions of the Corporate Sustainability Assessment as it advances its sustainability agenda. The company positions sustainability as a core component of its growth strategy rather than an ancillary consideration, ensuring integration into fundamental business operations and strategic planning processes.