Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, reported its audited consolidated and standalone financial results for the quarter and year ended March 31, 2026. The Board of Directors approved the results on May 6, 2026, with statutory auditors Deloitte Haskins & Sells LLP expressing an unmodified audit opinion. An audio recording of the earnings conference call held on May 6, 2026 has been made available on the company's website.

Q4 FY26 Financial Highlights

For the quarter ended March 31, 2026, Firstsource Solutions delivered consolidated revenue from operations of ₹26,130.44 million, compared to ₹21,677.68 million in Q4 FY25. On a reported basis, revenues were ₹25,835 million (US$283 million), up 19.5% YoY. EBIT for the quarter stood at ₹3,143 million, a 29.8% YoY increase, with an EBIT margin of 12.2%. Sequentially, EBIT rose to ₹3.14 billion from ₹2.9 billion in Q3 FY26, with the margin improving to 12.03% from 11.81%. Profit before tax was ₹2.6 billion, up from ₹2.5 billion in the preceding quarter. Net profit after tax for Q4 FY26 came in at ₹2,052.45 million, compared to ₹1,606.86 million in Q4 FY25. Diluted EPS increased to ₹2.91 from ₹2.28 in the year-ago quarter.

Full-Year FY26 Consolidated Performance

For the full year ended March 31, 2026, consolidated revenue from operations grew to ₹96,161.20 million from ₹79,721.00 million in FY25. On a press release basis, revenues were ₹95,564 million (US$1,082 million), up 19.7% YoY. EBIT for the year was ₹11,221 million, or 11.7% of revenues, up 27.4% YoY. Reported PAT stood at ₹6,744 million, while normalized PAT (adjusted for exceptional items, including one-time Labour Codes impact) was ₹7,543 million, up 26.9%. Diluted EPS for FY26 was ₹9.56 versus ₹8.42 in FY25.

Segment-Wise Revenue Performance

All four business segments reported revenue growth for FY26. Banking and Financial Services revenue reached ₹31,128.21 million, while Healthcare stood at ₹32,090.70 million. Communication, Media and Technology, and Diverse Industries reported revenues of ₹20,437.21 million and ₹12,505.09 million respectively.

Business Highlights and Deal Activity

Firstsource Solutions signed four large deals in Q4 FY26, bringing the full-year FY26 total to 17 large deal wins. The company added 11 new logos in Q4 FY26, including six strategic accounts. Over FY26, the company added 47 new logos and 24 strategic logos. Closing headcount at the end of Q4 FY26 stood at 36,205, with an attrition rate of 29.7%.

Notable deal wins included a US-based global leader in financial technology solutions, a leading regional water utility service provider in Australia, and a leading US-based digital financial services company. During the year, the company acquired 100% ownership in Jaye Inc. d/b/a TeleMedik on January 13, 2026, for a purchase consideration not to exceed USD 3 million.

FY27 Outlook and Management Commentary

For FY27, the company expects revenue to grow in the range of 10% to 13% in constant currency terms, with EBIT margin guided in the 12.25% to 12.75% band. Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource Solutions, stated that FY26 was a defining year marked by strong financial performance and deeper strategic relevance with clients. The Board approved a Scheme of Amalgamation for the merger of Firstsource Process Management Services Limited and Accunai India Services Private Limited with the company, subject to requisite approvals.

Firstsource Solutions has announced a strategic partnership with Typeface to launch a new AI-powered marketing solution. The collaboration introduces the "Agentic Marketing Service," which utilizes Typeface's artificial intelligence platform to deliver enhanced marketing automation and personalized content creation capabilities.

Strategic Partnership Details

The partnership between Firstsource Solutions and Typeface focuses on combining their respective expertise to create more sophisticated marketing solutions. The new service offering leverages Typeface's AI platform to provide clients with advanced marketing automation tools and customized content generation capabilities.

Service Capabilities

The Agentic Marketing Service is designed to address the growing demand for personalized marketing solutions in the digital landscape. By integrating Typeface's AI technology, the service aims to streamline marketing processes while delivering more targeted and relevant content to end users.

Key features of the new service include:

• Enhanced marketing automation capabilities
• AI-driven content customization
• Improved personalization for marketing campaigns
• Streamlined content creation processes

Technology Integration

The collaboration represents Firstsource Solutions' commitment to incorporating cutting-edge artificial intelligence technologies into its service offerings. By partnering with Typeface, the company aims to provide clients with more sophisticated tools for managing their marketing operations and content strategies.

This partnership aligns with the broader industry trend of integrating AI solutions into marketing and customer engagement processes, enabling businesses to deliver more personalized experiences while improving operational efficiency.