Firstsource Solutions has announced a conference call with institutional investors and analysts to discuss its financial performance for the quarter and year ended March 31, 2026. The announcement was made through a regulatory filing dated April 22, 2026, pursuant to Regulation 30(6) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015.

Conference Call Details

The earnings call has been scheduled with comprehensive access options for participants across different time zones and regions.

Participation Options

The company has provided multiple ways for stakeholders to participate in the earnings discussion:

• DiamondPass™: Pre-registration option allowing direct connection without operator assistance
• Universal dial-in numbers: +91 22 6280 1356 / +91 22 7115 8159
• Regional toll-free numbers for international participants:
  • Singapore: 800 101 2045
  • Hong Kong: 800 964 448
  • UK: 0 808 101 1573
  • USA: 1 866 746 2133

Additional Information

Participants are advised to dial in ten minutes ahead of the scheduled time. The company will make the conference call transcript available on the investors section of its website following the session. For additional queries, stakeholders can contact the company at Investor.Relations@firstsource.com .

The announcement was signed by Pooja Nambiar, Company Secretary of Firstsource Solutions Limited, and filed with both the National Stock Exchange of India Limited and BSE Limited as per regulatory requirements.

Firstsource Solutions Limited has officially announced the launch of Kairos through a press release filed under Regulation 30 on April 16, 2026. The operating system is designed to power enterprise AI transformation through embedded intelligence workflows, addressing the growing performance gap between organizations successfully implementing AI and those struggling with operational integration.

Official Regulatory Filing

The company submitted the press release to both National Stock Exchange of India Limited (Scrip Code: FSL) and BSE Limited (Scrip Code: 532809) on April 16, 2026. The filing was signed by Pooja Nambiar, Company Secretary, and formally announced the launch of "Kairos — The Operating System Powering Intelligence That Operates."

Addressing the AI Implementation Gap

According to the official announcement, the performance spread between enterprises winning with AI and those waiting for results has reached 540 basis points in operational performance and continues to widen. The challenge lies not in technology access but in fundamental re-engineering of work processes rather than layering AI onto existing legacy structures.

"Intelligence That Operates was the commitment. Kairos is the execution. Organizations today don't face a shortage of AI ambition — they face a surplus of it," said Ritesh Idnani, CEO & Managing Director of Firstsource. He emphasized that the barrier has never been the technology but the operating model itself.

Proven Production Results

Kairos has already delivered measurable impact across healthcare and financial services sectors in real-world production environments:

These results were achieved for major clients including one of the largest US health systems and a leading UK Fintech, demonstrating the system's capability to deliver concrete outcomes in production environments.

Operational Framework and Integration

Kairos operates through a fundamentally different approach compared to typical enterprise AI implementations. Instead of presenting roadmaps and stepping back, Firstsource embeds multidisciplinary teams directly inside client operations. The integrated team structure includes:

Every engagement begins with an assessment of the architecture and operating model where AI can effectively function. The same team that designs the solution also builds the intelligence layer and manages it in production, with commercial terms tied to measurable outcomes.

Vertical-Native AI Platforms

The intelligence delivered through Kairos draws from proprietary vertical-native AI platforms specifically built for targeted industries, developed from 25 years of domain data and operational experience:

Partnership Ecosystem and Company Background

Kairos leverages an orchestrated ecosystem of more than 50 partners, including hyperscalers, vertical specialists, and enterprise platforms. These partnerships are integrated through the Firstsource operating model rather than assembled as separate point solutions.

Firstsource Solutions Limited operates as a global intelligence partner across multiple sectors with operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia. The company combines over twenty-five years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations.