eClerx Services Ltd has been included in Forrester's report titled 'The Business Process Outsourcing Services Landscape, Q2 2026'. The inclusion highlights the company's capabilities in AI-powered analytics, digital operations, and business process management. The report serves as a resource for business and technology leaders to evaluate the value and differentiation of BPO service providers based on size and market focus.

The report notes that enterprises are increasingly seeking tangible returns on their AI investments, driving BPO services to evolve into tech-enabled and AI-enabled operations. This landscape report provides an overview of 31 notable providers during a period of significant market advancement. Forrester states that the document is designed to help leaders investigate options and understand provider differences.

eClerx services offers a range of AI-led and AI-native solutions that provide clients with benefits beyond traditional consultations. These solutions include Generative AI-powered quality assurance, advanced digital shelf analytics, and AI-driven regulatory compliance and KYC support. The company also provides Agentic AI-powered automation workflows and a cutting-edge Generative AI suite.

Sanjay Kukreja, Chief Technology Officer at eClerx, emphasized the importance of adapting to client demands. "As businesses invest and engage in more AI technology, it is important to ensure that our offerings are able to not only meet, but exceed the demands of our clients," Kukreja said. He added that recognition by Forrester reflects the company's hard work and commitment to remaining at the forefront of emergent technologies like Agentic and Generative AI.

With over 25 years of experience, eClerx provides advanced AI and technology solutions to many of the world's largest Fortune 500 companies. The firm operates across 17 countries with over 22,000 employees, serving clients globally in the Americas, APAC, and EMEA. Its services span financial services, telecom, media & entertainment, luxury, retail & fashion, and manufacturing sectors.

Forrester clarified that its inclusion of any company, product, or service in research publications does not constitute an endorsement. The organization advises that information is based on the best available resources and opinions reflect judgment at the time of publication, subject to change.

Promoters of eClerx Services have confirmed that they did not encumber any shares, directly or indirectly, during the financial year ended March 31, 2026. The declaration, submitted to the National Stock Exchange of India Limited and BSE Limited, covers individual promoters and persons acting in concert.

The disclosures were made in compliance with Regulation 31(4) of the SEBI (Substantial Acquisition of Shares and Takeovers) Regulations, 2011. This regulation requires promoters to annually confirm whether their shareholding has been pledged or otherwise encumbered.

The following promoters submitted the declarations:

Each promoter stated that neither they nor any other promoter or person acting in concert had made any encumbrance on the shares of the company during FY26. Copies of the declarations were also forwarded to the Chairman of the Audit Committee of eClerx Services.