Cello World filed its Business Responsibility and Sustainability Report for the financial year 2025-26, disclosing 1310 customer complaints and nil safety incidents during the period. The report, submitted to the stock exchanges, outlines the company's performance on environmental, social, and governance parameters on a standalone basis.

The company reported a total of 1310 customer complaints during FY26, all of which were resolved during the year. This figure compares to 735 complaints received in the previous financial year. The report also noted that there were no pending complaints from shareholders at the close of the year, compared to two pending complaints in the prior year.

Operational and Financial Disclosures

Cello World's operations are primarily focused on the trading of houseware products, which accounted for 100% of its turnover. The company serves 28 states and 8 union territories nationally, along with 17 countries internationally. Exports contributed 7.9% to the total turnover. The paid-up capital of the company stood at ₹1,10,44,25,170.

Employee Statistics and Welfare

The company employed 469 permanent employees and 18 permanent workers as of the end of FY26. Women comprised 13.86% of the permanent workforce and 22.22% of the permanent workers. The Board of Directors included 2 female members out of a total of 9, representing 22.22%.

The turnover rate for permanent employees decreased to 9.0% in FY26 from 31.0% in the previous year. The company reported that 100% of permanent female employees who took parental leave returned to work. The cost incurred on well-being measures was 0.0165% of total revenue.

Environmental Performance

The report detailed energy consumption and greenhouse gas emissions. Total energy consumed from non-renewable sources was 2703.17 GJ, up from 2136.45 GJ in the previous year. Total Scope 1 emissions were 51.61 tonnes CO2e, and Scope 2 emissions were 386.24 tonnes CO2e. The company stated it has installed rooftop solar PV with a capacity of 3.5 MW across five factories in Daman to reduce emissions.

Water withdrawal and consumption were reported as zero kilolitres for the current year, down from 4445 kilolitres in the previous year. The company attributed this to its operations being primarily based at the corporate office, with water drained into municipal sewage. Total waste generated was reported as zero metric tonnes.

Governance and Compliance

Cello World confirmed compliance with applicable environmental laws and regulations, with no instances of non-compliance reported during the year. The report identified corporate governance and data privacy as key material risks. The company stated it is evaluating a formal Anti-Bribery and Anti-Corruption Policy to widen the scope of its existing code of conduct.

Cello World Limited has scheduled its 8th Annual General Meeting (AGM) for Friday, August 07, 2026, at 11:00 a.m. IST through Video Conferencing (VC) or Other Audio Visual Means (OAVM). The meeting will be held to transact business including the adoption of audited financial statements for the financial year ended March 31, 2026, and the declaration of a final dividend of ₹1.50 per equity share. The dividend, which constitutes 30% of the face value of ₹5 each, is payable to shareholders holding shares as of the close of business on July 31, 2026, with payments scheduled on or after August 12, 2026.

The Board of Directors approved the recommendation at its meeting held on May 27, 2026. The company's Register of Members and Share Transfer Books will remain closed from August 01, 2026, to August 07, 2026, for the purpose of the AGM and dividend determination. Shareholders are informed that dividends are taxable in their hands under the Income Tax Act, 2025, and the company will deduct tax at source (TDS) at prescribed rates.

Key Meeting Details

Pursuant to Section 108 of the Companies Act, 2013, and relevant SEBI regulations, the company has provided a remote e-voting facility. Members may cast their votes electronically using the platform provided by MUFG Intime India Private Limited (MIPL). The remote e-voting module will be disabled after the specified period. Members participating in the AGM through VC/OAVM who have not cast their votes remotely will be eligible to vote during the meeting.

The facility for remote e-voting will be available to members from Tuesday, August 04, 2026, at 9:00 a.m. IST until Thursday, August 06, 2026, at 5:00 p.m. IST. Members who have not cast their votes remotely and are present at the AGM through VC/OAVM will be eligible to vote during the meeting. The company has appointed M/s. Sarvaiya & Co., the Company Secretaries, as the scrutinizer to oversee the e-voting process.

The Notice of the AGM and the Annual Report for the Financial Year 2025-26 were sent to members on July 10, 2026. These documents are also available on the company's website and the websites of BSE Limited and the National Stock Exchange of India Limited. Members holding shares in physical form who have not registered their email addresses are requested to contact the Registrar and Share Transfer Agent or the company directly.

Source: https://lodr-files.dhan.co/lodr-inputs/Company/INE0LMW01024/888d95a121c54878.pdf