Swiggy Introduces New Fee Structure for Partner Restaurants on SwiggyOne Orders
Swiggy is implementing a new fee structure for partner restaurants, targeting orders placed through its SwiggyOne program. Starting November 25, restaurants will face an additional per-order charge based on their percentage of SwiggyOne orders. This comes on top of existing commissions (17-25%) and other charges. The change follows recent fee adjustments, including a 2% collection fee introduced in February and the removal of surge fee waivers for loyalty program users in May. This new structure could impact restaurant profit margins, especially for those with high SwiggyOne order percentages.

*this image is generated using AI for illustrative purposes only.
Swiggy , the popular food delivery platform, is set to implement a new fee structure for select partner restaurants, specifically targeting orders placed through its SwiggyOne program. This change, scheduled to take effect from November 25, adds another layer to the company's existing fee model.
New Fee Structure
The new fee structure introduces an additional per-order charge for partner restaurants based on their percentage of SwiggyOne orders. This comes on top of the existing commission structure and other charges already in place.
| Fee Type | Details |
|---|---|
| New Fee | Per-order charge based on SwiggyOne order percentage |
| Existing Commission | 17-25% |
| Other Charges | Various existing fees |
Recent Fee Adjustments
This latest change follows a series of fee adjustments implemented by Swiggy in recent months:
| Date | Fee Adjustment |
|---|---|
| February | Introduction of a 2% collection fee |
| May | Removal of surge fee waivers for loyalty program users |
Impact on Restaurants
The introduction of this new fee structure could potentially impact the profit margins of partner restaurants, especially those with a high percentage of SwiggyOne orders. Restaurants may need to reassess their pricing strategies or operational costs to accommodate these additional charges.
SwiggyOne Program
SwiggyOne, the company's loyalty program, offers benefits to frequent users. However, with these new changes, it remains to be seen how this might affect the program's attractiveness to both customers and partner restaurants.
As the food delivery landscape continues to evolve, it will be interesting to observe how these fee adjustments influence the relationships between Swiggy, its partner restaurants, and its customers. Restaurants and customers alike will need to stay informed about these changes and their potential impacts on food delivery costs and services.
Historical Stock Returns for Swiggy
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.56% | -1.16% | -7.81% | +22.30% | -15.05% | -13.95% |
















































