Infosys and MIT Technology Review Insights have released a comprehensive global report revealing that psychological safety plays a critical role in driving successful AI initiatives across enterprises. The study, titled "Creating Psychological Safety in the AI Era," demonstrates that 83% of business leaders believe psychological safety directly impacts the success of their AI programs, highlighting the human factors that often determine technology adoption outcomes.

Key Research Findings on AI Success Factors

The report presents compelling evidence about the relationship between workplace culture and AI implementation success:

Current State of Psychological Safety in Organizations

The research reveals significant gaps in organizational readiness for AI transformation. Only 39% of respondents describe their current psychological safety level as high, while 48% report moderate levels. This disparity suggests many enterprises are pursuing AI adoption on cultural foundations that may not be fully stable, potentially undermining their technology investments.

Critical Barriers to AI Adoption

Despite major investments in AI technology, workplace fear remains one of the biggest obstacles to successful implementation. The study identifies several key challenges:

• Fear of failure: Nearly one-quarter of respondents admit hesitating to lead or suggest AI projects due to potential criticism
• Unclear communication: Employees often lack clarity about AI's realistic capabilities and limitations
• Limited leadership openness: Insufficient modeling of openness to questions, dissent, and failure

Solutions for Building AI-Ready Culture

The report emphasizes that creating psychological safety requires more than good intentions or standard HR policies. Organizations need explicit strategies:

Expert Perspectives on AI Transformation

Laurel Ruma, Global Editorial Director at MIT Technology Review Insights, emphasized that "psychological safety is not a soft metric, it is a measurable driver of AI outcomes." She noted that leaders who communicate clearly about AI's impact and model openness create essential conditions for innovation.

Rafee Tarafdar, Chief Technology Officer at Infosys, observed that successful enterprise AI transformations occur in organizations fostering psychological safety. "When employees feel empowered to experiment without fear of failure, innovation thrives," he stated, highlighting how trust and openness enable teams to unlock AI's full potential.

Sushanth Tharappan, Executive Vice President-HR at Infosys, reinforced that enterprises must pair technical investment with cultural transformation for lasting AI impact. He noted how psychological safety accelerates adoption when employees have safe spaces to experiment and reimagine their roles.

Strategic Implications for Enterprise AI

The report underscores that AI transformation encompasses both technological and cultural journeys. Organizations seeking to scale AI initiatives successfully must prioritize building trust, transparency, and safe-to-fail cultures alongside their technology deployments. This dual approach enables enterprises to create the psychological safety necessary for employees to fully engage with AI initiatives and drive meaningful business outcomes.

Bhairavi Madhusudhan Shibulal has executed a significant share sale transaction in Infosys Limited, disposing of 5,42,375 equity shares through an open market sale on December 10, 2025. The transaction details were disclosed to regulatory authorities on December 11, 2025, in compliance with Regulation 29 of the Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011.

Transaction Details

The share sale was executed at a price of ₹1,589.51 per share, generating total proceeds of ₹86,21,10,865.91. The transaction was facilitated through Cholamandalam Securities Limited as the trading platform.

Shareholding Changes

The sale resulted in a reduction of Bhairavi Madhusudhan Shibulal's stake in Infosys Limited. Her shareholding position changed from 54,27,875 shares to 48,85,500 shares, representing a decrease from 0.13% to 0.12% of the company's total share capital.

Regulatory Compliance

The disclosure was made in accordance with Regulation 29(2) of the SEBI Takeover Regulations to both BSE Limited and National Stock Exchange of India Limited. The seller confirmed that no provisions of the company's rules or applicable laws and regulations were contravened in effecting this transaction. The company's total equity share capital remained unchanged at ₹20,27,31,22,045 following this transaction, as it involved a transfer of existing shares rather than any change in the overall share capital structure.