Infosys Unveils AI-First GCC Model: Transforming Global Capability Centers into Innovation Powerhouses
Infosys has introduced its AI-First GCC Model, a specialized offering designed to transform Global Capability Centers (GCCs) into AI-powered innovation hubs. The model integrates Infosys technologies including Agentic Foundry, EdgeVerve AI Next, and Infosys Topaz™. It offers end-to-end GCC lifecycle management, AI-powered innovation, future-ready talent development, and flexible operating models. The approach has been validated through collaborations with companies like Lufthansa Systems and Danske Bank. Industry experts have praised Infosys' comprehensive approach to GCC transformation.

*this image is generated using AI for illustrative purposes only.
Infosys , a global leader in next-generation digital services and consulting, has introduced its AI-First GCC Model, a specialized offering designed to revolutionize Global Capability Centers (GCCs) into AI-powered innovation hubs. This strategic move leverages Infosys' extensive experience with over 100 GCC engagements across various industries.
Key Features of Infosys' AI-First GCC Model
The new model integrates several cutting-edge Infosys technologies and platforms:
| Component | Description |
|---|---|
| Infosys Agentic Foundry | For building and scaling reliable production-grade AI agents |
| EdgeVerve AI Next | A unified platform to run applied and agentic AI at enterprise scale |
| Infosys Topaz™ | To infuse AI-first services and solutions across the GCC lifecycle |
Comprehensive GCC Transformation
Infosys' AI-First GCC Model offers a holistic approach to GCC setup and transformation:
- End-to-end Setup and Transformation: Provides integrated GCC lifecycle management, from strategy development to operational launch.
- AI-powered Innovation: Embeds enterprise AI capabilities across GCC operations, driving cost efficiency and faster time-to-market.
- Future-ready Talent: Utilizes the Infosys Springboard digital learning platform to ensure a sustainable pipeline of skilled talent.
- Flexible Operating Models: Offers options such as Build-Operate-Transfer (BOT), assisted GCC builds, joint ventures, and partner-hosted models.
Industry Validation
The effectiveness of Infosys' approach is evident in its collaborations with major companies:
- Lufthansa Systems: Established a dedicated GCC to develop future-ready aviation IT products and data-driven solutions.
- Danske Bank: Integrated AI into software delivery lifecycle and developed reusable GenAI platforms for innovation across the bank.
Expert Insights
Hrishi Raj Agarwalla, Vice President of GCC research at Everest Group, commented on Infosys' approach: "Infosys has outlined a GCC approach that brings together its technology partnerships, investments in AI and innovation labs, plug-and-play infrastructure, and broad talent model, to support enterprises across the GCC lifecycle, from setting up new centers to transforming existing ones."
Satish H.C, EVP and Chief Delivery Officer at Infosys, emphasized the company's readiness to accelerate enterprise GCC transformation: "Our AI-first approach, comprehensive GCC lifecycle capabilities, and global delivery excellence uniquely position us to help clients unlock new value."
Conclusion
Infosys' AI-First GCC Model represents a significant step forward in the evolution of Global Capability Centers. By combining AI technologies, comprehensive support, and flexible operating models, Infosys is enabling enterprises to transform their GCCs into strategic assets that drive innovation and competitive advantage in an increasingly AI-driven business landscape.
Historical Stock Returns for Infosys
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -1.41% | -2.87% | +1.75% | -4.71% | -17.94% | +33.84% |
















































