InterGlobe Aviation , the parent company of IndiGo airlines, has disclosed that a Public Interest Litigation (PIL) has been filed against the company in the Delhi High Court regarding recent operational disruptions and flight cancellations.

Regulatory Disclosure Details

In a regulatory filing dated December 11, the company informed stock exchanges about the Writ Petition filed by petitioners Mr. Akhil Rana and Mr. Utkarsh Sharma. The PIL has been filed against multiple respondents including the Union of India (Ministry of Civil Aviation), the Directorate General of Civil Aviation (DGCA), and InterGlobe Aviation Limited.

Court Proceedings Update

The matter was listed on December 10 and was subsequently adjourned for further proceedings after preliminary submissions by the parties. The court's decision to adjourn indicates that additional time is needed for comprehensive examination of the case before reaching any conclusions.

Company Response and Financial Impact

InterGlobe Aviation has stated that it is undertaking appropriate measures to respond to the petition. However, the company has noted that the potential financial implications of the litigation cannot be quantified at present. This disclosure has been made available on the company's website at www.goindigo.in as part of regulatory compliance.

Industry and Legal Context

The PIL centers around the company's recent operational disruptions leading to flight cancellations. Such legal actions typically involve issues related to passenger compensation, service standards, and airline operational responsibilities during service disruptions. This development reflects broader challenges faced by airlines in maintaining consistent service delivery and addressing passenger grievances through appropriate channels.

InterGlobe Aviation Limited has announced a comprehensive compensation package exceeding ₹500.00 crores for customers affected by operational disruptions during December 3-5. The airline continues addressing regulatory oversight while prioritizing customer service recovery through systematic refund processing and compensation measures.

Major Compensation Initiative Unveiled

The company has disclosed through official regulatory filing that compensation will exceed ₹500.00 crores for customers whose flights were cancelled within 24 hours of departure time and those severely stranded at airports during the December disruption period. The airline plans to reach out to all affected customers in January for smooth compensation disbursement.

Refund Processing Status Update

InterGlobe Aviation has confirmed that refund processing remains the primary focus through December 2025, with most refunds already completed for affected customers. The company emphasizes processing refunds efficiently, expeditiously, and with utmost urgency for remaining cases.

DGCA Regulatory Meeting Scheduled

CEO Pieter Elbers remains scheduled to appear before the DGCA Committee of Officers on December 12. Company Secretary and Chief Compliance Officer Neerja Sharma confirmed this regulatory requirement through official stock exchange filing under SEBI Listing Regulations.

Customer Communication Strategy

The airline has outlined a systematic approach to customer compensation, emphasizing identification of severely impacted flights and passengers. The company's official social media communication reinforces commitment to making the compensation process transparent and customer-friendly.

InterGlobe Aviation's proactive disclosure of the substantial compensation package demonstrates significant financial commitment to customer service recovery while maintaining regulatory compliance across operational and securities requirements.