InterGlobe Aviation 's IndiGo airline has concluded 2025 as a transformative year, marking significant milestones in its journey toward becoming a global carrier. The airline welcomed over 123 million customers during the calendar year, representing an increase of over 10 million compared to 113 million customers served in 2024, reinforcing its position among the top 10 global airlines.

Long-Haul Operations Launch

IndiGo entered the long-haul aviation segment in 2025, launching non-stop direct flights connecting India with key European destinations. The airline's international expansion included services to Manchester, Amsterdam, Copenhagen, and London, substantially enhancing direct connectivity between India and Europe.

The long-haul operations were enabled through the induction of wide-body Boeing 787-9 aircraft in partnership with Norse Atlantic Airways, marking an important milestone in IndiGo's growth strategy. Additional international destinations added during the year included Seychelles, Krabi, Madinah, Fujairah, and Siem Reap. The airline also led the restart of direct flights between India and China, resuming services to Guangzhou from Kolkata and launching flights from Delhi.

Domestic Network Expansion

While pursuing international growth, IndiGo strengthened its domestic presence by commencing operations as the launch carrier at Navi Mumbai International Airport and new airports in Purnea and Rewa. The airline added Hindon, Adampur (Jalandhar), Kishangarh, and Bikaner to its domestic network, bringing its total network to 139 destinations comprising 97 domestic and 42 international destinations.

Fleet and Product Development

IndiGo reinforced its long-term growth strategy by doubling its order for Airbus A350-900 wide-body aircraft to 60 units, reflecting confidence in international travel growth from India. The airline marked one year of IndiGoStretch, its dual-class cabin product, which operates across 42 aircraft on key domestic and international routes.

Operational Performance and Challenges

IndiGo operated over 2,200 flights per day on average while maintaining industry-leading on-time performance for 10 out of 12 months. The airline transported more than 55,000 tonnes of cargo during 2025. However, the year included operational challenges, notably a major disruption from December 3-5, 2025, which impacted customers and for which the airline apologized. IndiGo rapidly restored normal operations and continues collaborating with the regulator's committee.

Recognition and Future Outlook

The airline received recognition as the Best Airline in India and South Asia at the Skytrax World Airline Awards 2025. IndiGo continues to rank among the top 20 airlines globally, generating over USD 10 billion in annual revenue. Looking ahead, the airline plans to launch non-stop services to Athens starting January 23, 2026, marking the international debut of India's first Airbus A321XLR.

Pieter Elbers, Chief Executive Officer, stated that 2025 witnessed IndiGo taking significant strides in executing its strategy "Towards New Heights and Across New Frontiers," progressing across customers, products, domestic and international networks, cargo, and MRO operations with support from 65,000 colleagues.

Interglobe Aviation 's IndiGo is advancing to the next phase of its strategy to become a major global airline after a year of accelerated network expansion, Chief Executive Officer Pieter Elbers announced. The airline has made significant progress across multiple strategic areas including customer growth, product development, network expansion, cargo operations, and maintenance services.

Customer Growth and Operations Scale

IndiGo expects to close the year with over 12.30 crore customers, marking an addition of over one crore customers compared to the previous year. The airline currently operates over 2,200 flights per day, serving more than 10 lakh customers every three days.

International Network Expansion

During the year, IndiGo launched 10 new international destinations and 30 new international routes as part of its global expansion strategy. The airline is set to launch non-stop services to Athens starting January 23, which will mark the international debut of India's first narrow-body Airbus A321XLR aircraft.

Domestic Network Growth

IndiGo commenced operations as the launch carrier at Navi Mumbai International Airport and expanded to new airports in Purnea and Rewa. The airline added several destinations to its domestic network including Hindon, Adampur (Jalandhar), Kishangarh, and Bikaner. IndiGo is also preparing to commence operations from Noida International Airport (Jewar) in due course.

Operational Challenges and Recovery

Addressing the early-December operational disruptions, IndiGo acknowledged the industry-wide challenges that impacted customers, for which the airline has apologized. The company stated it rapidly restored its network and operations to normal while focusing on strengthening operational processes and resilience. IndiGo is fully collaborating with regulatory authorities and providing requested information to the regulator's committee.

Strategic Outlook

CEO Pieter Elbers emphasized that IndiGo has progressed across multiple strategic pillars including customers, product development, domestic and international networks, cargo operations, and MRO services under government guidance. He noted that the airline's renewed focus will drive further scale, innovation, and impact across new frontiers while keeping customers at the center of all operations.