Indian IT Companies Pivot From Services to AI Platforms as Deal Activity Accelerates
Indian IT companies are strategically shifting from traditional services to AI-driven platforms, with Deloitte's Prashanth Kaddi noting this creates deeper client relevance beyond cost efficiencies. The transformation involves multiple approaches including complementary acquisitions in ERP/CRM services and organic growth, with major deals in 2025 including Coforge's $2.35 billion acquisition of US-based Encora. Despite acknowledging gaps between AI promise and realization, experts remain optimistic about continued AI deal flows in 2026, expecting acquisitions to generate valuable AI talent and accelerate industry transformation.

*this image is generated using AI for illustrative purposes only.
Indian information technology companies are strategically pivoting from traditional services to artificial intelligence-driven platforms, fundamentally changing how they engage with clients and deliver value. According to industry experts, this transformation goes beyond cost efficiencies, with new AI deals signed by Indian IT firms creating deeper client relevance and opening new revenue streams.
Strategic Transformation Beyond Cost Efficiency
Prashanth Kaddi, Partner at Deloitte India, acknowledges that despite the industry's AI pivot, a significant gap persists between AI's promise and what companies can actually realize. Speaking exclusively to NDTV Profit on December 30, Kaddi emphasized that bridging this gap represents a journey that every firm is helping its clients navigate.
The transformation involves multiple strategic approaches beyond simply acquiring AI companies. Indian IT firms are pursuing complementary acquisitions, particularly in services around ERP and CRM systems, while simultaneously focusing on organic growth initiatives.
Multi-Pronged Acquisition Strategy
Kaddi outlined the comprehensive approach Indian IT companies are adopting:
- Complementary acquisitions in specialized service areas
- Organic growth in AI capabilities
- Strategic coherence across client offerings
- Global AI services acquisitions that bring both client bases and solution capabilities
"Each of these strategies has to be a coherent set to make sense of that particular client or set of offerings," Kaddi explained. He noted that many acquisitions target AI services firms globally, allowing Indian companies to acquire established client relationships alongside potential AI solutions for existing customer bases.
Major AI Deals Shape 2025 Landscape
The industry's AI transformation gained significant momentum in 2025, with several major deals highlighting the trend:
| Company | Deal Type | Significance |
|---|---|---|
| Coforge | Acquired Encora (US) | $2.35 billion enterprise value |
| HCL Technologies | Major AI deals | Strategic AI positioning |
| Tata Consultancy Services | AI partnerships | Market expansion |
Coforge's acquisition of US-based artificial intelligence company Encora stands out as a landmark transaction, valued at $2.35 billion (approximately ₹21,138 crore). The deal structure involves share swap arrangements and equity sales to institutional investors, demonstrating the scale of investment flowing into AI capabilities.
Optimistic Outlook for 2026
Despite acknowledging implementation challenges, Kaddi remains optimistic about Indian IT companies signing more AI deals in 2026. He expects that strategic acquisitions will generate valuable AI talent, creating a positive cycle of capability building and market expansion.
The expert cautioned that how these AI processes will be embedded—both in terms of service offerings and client adoption capacity—remains to be seen in upcoming quarters. This measured approach reflects the industry's recognition that successful AI integration requires careful planning and execution.
Industry Transformation Continues
The pivot toward AI platforms represents a fundamental shift in how Indian IT companies position themselves in the global market. Rather than competing primarily on cost advantages, firms are building sophisticated AI capabilities that create deeper client partnerships and sustainable competitive advantages. This transformation positions Indian IT companies to capture greater value from the ongoing digital revolution while helping clients navigate their own AI adoption journeys.




























